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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

Read all reviews Write a review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Fast and efficient.

Fast and efficient. Money was in account within minutes Reviewed on: 15th April 2025

Efficient and reliable

I found them through experian and i needed the personal loan due to debt repayment, and the checks and transaction are efficient that i received the money same day. Reviewed on: 15th April 2025

Was really easy and quick

Was really easy and quick, seamless and money available almost immediately Reviewed on: 15th April 2025

118-118.

have been very helpful could not get my credit score on track with out them Reviewed on: 15th April 2025

Really good service

Nice and easy to apply.Great customer service without phone calling all online set up. Reviewed on: 15th April 2025

Excellent and efficient service.

Excellent and efficient service.Interest rate is moderate.Am loving it. Reviewed on: 15th April 2025

Top service

My experience was top notch no hassel service was great and customer service where very pleasant would recommend to everyone Reviewed on: 15th April 2025

So simple

The application process was so simple and they gave a great app where I can keep track of my account and make payments easily. The customer service is also excellent, really helpful team. Reviewed on: 15th April 2025

Good bank

Good experience, customer care is good Reviewed on: 15th April 2025

Very pleased with way it has been dealt with

Very pleased with way it has been dealt with Reviewed on: 15th April 2025

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