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118 118 Money: Personal loan reviews

4.91
Based on 1,808 reviews, last reviewed 15th Jun 2025
17% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Please do NOT use 118 for anything! Please do NOT use 118 for anything! They are a vile organisation that lies to their customers to trick them out of money. I had a temporary agreement ... Read more Reviewed on: 23rd May 2025
David B's avatar
David B

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1808)

Quick application process

5
It was very easy to apply for the loan online, the funds were instant into my account with no problems. Reviewed on: 15th April 2025

Fantastic service highly recommend

5
Fantastic service highly recommend Reviewed on: 15th April 2025

Service with smile

5
Fast and efficient service easy to use and no issues at all Reviewed on: 15th April 2025

Quick, efficient customer service, very satisfied.

5
Quick, efficient customer service, very satisfied. Lovely staff aswell. Always so helpful and polite. Reviewed on: 15th April 2025

So easy to deal with

5
Was so easy to deal with and had money within a couple of days Reviewed on: 15th April 2025

Excellent customer service and support

5
It easy and quick in accessing my loan and I can’t wait to recommend them to anyone. Great customer service, excellent communication and quick feedback Reviewed on: 15th April 2025

Good overall, easy process and app is decent

5
Good overall, easy process and app is decent Reviewed on: 15th April 2025

Quick easy process really helpful the app is great t...

5
Quick easy process really helpful the app is great to help you mange your payments and they are very helpful Reviewed on: 15th April 2025

Applied was expected within minutes and the cash ava...

5
Applied was expected within minutes and the cash available not long after Reviewed on: 15th April 2025

Quick easy, secure & hassle free

4
Quick easy, secure & hassle free Reviewed on: 15th April 2025

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