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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1813 reviews)

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4.89

Based on 1,813 reviews, last reviewed 4th Nov 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

118 118 Money are an IRRESPONSIBLE LENDER 118 118 Money are an IRRESPONSIBLE LENDER stitching me up with a loan I could not afford, then selling my debt, cos I couldnt afford the repayments! Reviewed on: 4th November 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1813)

Super easy to apply, money in account by next day.

Super easy to apply, money in account by next day. Reviewed on: 22nd April 2025

Approval made easy , customer service has always bee...

Approval made easy , customer service has always been great and never on hold Reviewed on: 22nd April 2025

Very helpful and good service I am very happy

Very helpful and good service .I am so grateful for that Reviewed on: 22nd April 2025

118 118 have been very helpful to me

118 118 have been very helpful to me Reviewed on: 22nd April 2025

Everything is fine excellent peoples

Everything is fine excellent peoples Reviewed on: 22nd April 2025

Be ready for extortionate rates

Although application process was quick and easy, the rates offered are extortionate. Other than that no issues whatsoever. Reviewed on: 22nd April 2025

My Review

Ok easy and fair , I like it, neutral Reviewed on: 22nd April 2025

Very easy process.

Very easy process. The app also makes life easy and easy to use Reviewed on: 22nd April 2025

Without 118 I don’t know where I would be.

Without 118 I don’t know where I would be. They keep an eye on your account and offer you upgrades when they feel you can afford it. Top company that looks after its customers. Reviewed on: 22nd April 2025

Loan application went through smoothly and money was...

Loan application went through smoothly and money was transferred within 10 minutes. Haven’t had to deal with customer services as of yet but all good so far. Reviewed on: 22nd April 2025

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