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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Without 118 I don’t know where I would be.

Without 118 I don’t know where I would be. They keep an eye on your account and offer you upgrades when they feel you can afford it. Top company that looks after its customers. Reviewed on: 22nd April 2025

Loan application went through smoothly and money was...

Loan application went through smoothly and money was transferred within 10 minutes. Haven’t had to deal with customer services as of yet but all good so far. Reviewed on: 22nd April 2025

It was easy, straight forward and very quick from ap...

It was easy, straight forward and very quick from application to receiving the loan Reviewed on: 22nd April 2025

Was super simple and quick to fill out application,...

Was super simple and quick to fill out application, low monthly repayment and funds was in my account within 15minutes of accetance Reviewed on: 22nd April 2025

Easy and transparent

Easy application and transparent process with clear information. Reviewed on: 22nd April 2025

Very good offers.

Very good offers. Quickly dealt with. Reviewed on: 22nd April 2025

A very quick application and quick response with mon...

A very quick application and quick response with money paid into my account with 1 hour. Reviewed on: 22nd April 2025

There were there when y needed the most ,customer se...

There were there when y needed the most ,customer service very helpful, y hope people they will find it like a help when they need it. Reviewed on: 22nd April 2025

118 118 money helped me when I needed cash urgently,...

118 118 money helped me when I needed cash urgently, the customer service is second to none and they are very helpful if you are struggling a little. Reviewed on: 22nd April 2025

Super fast service and perfect timing

Super fast service and perfect timing Reviewed on: 22nd April 2025

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