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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4612 reviews)

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4.76

Based on 4,612 reviews, last reviewed 29th Jun 2026

131% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Needed a loan at short notice provided it within min...

Needed a loan at short notice provided it within minutes Reviewed on: 30th March 2026

very helpful excellent service staff

very helpful excellent service staff Reviewed on: 30th March 2026

Easy process, only down fall on app was that I could...

Easy process, only down fall on app was that I couldn’t seem to pay off extra when I had abit extra to pay off Reviewed on: 30th March 2026

118 trusted me with a loan when others wouldn’t exce...

118 trusted me with a loan when others wouldn’t except high interest ones. 118 were great value for money, didn’t rob me of high interest, and it was a quick and easy process! highly recommend Reviewed on: 30th March 2026

118 118 Make it very easy, easier than 123!

Just so easy to arrange my loan, staff very helpful. Able to answer all my queries. fully understood all my options and 118 118 staff were able to give me all the options so I could decide the best product for my individual needs. 100% recommend Reviewed on: 30th March 2026

Always happy to help

Fantastic customer service. Always happy to help no matter how small your problem is. Reviewed on: 30th March 2026

Easy to use process.

Easy to use process. On the app. Clear and straightforward Reviewed on: 30th March 2026

Great customer service & easy to access the website

Great customer service & easy to access the website Reviewed on: 30th March 2026

Good online services & support.

Good online services & support.. regular reminders of upcoming payments & easy access to check status of the account Reviewed on: 30th March 2026

The loan was a reasonable rate and reasonably stress...

The loan was a reasonable rate and reasonably stress free. Reviewed on: 30th March 2026

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