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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4612 reviews)

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4.76

Based on 4,612 reviews, last reviewed 29th Jun 2026

131% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Very good customer service.

Very good customer service. Great percentages Reviewed on: 30th March 2026

100% customer service

I got a loan from 118 118 and a few times ive been unable to pay on time so i rang customer services who which quided me to the best options to get me back on track 100% awsome service. Reviewed on: 30th March 2026

They were able to help when others wouldn't.

They were able to help when others wouldn't. The app is simple to use, your repayments are explained clearly and you know when they are being made. Reviewed on: 30th March 2026

Still waiting for my credit card

Still waiting for my credit card Reviewed on: 30th March 2026

The best ever !

Outstanding professional service, when it comes to financial help, well done to 118 118 Money! Reviewed on: 30th March 2026

I have not have much issues or reason to get in touc...

I have not have much issues or reason to get in touch the only issue was I ended up having a late payment because of an issue with the text payment. Reviewed on: 30th March 2026

Simple and straight forward

Simple, straight forward with no confusing jargon Reviewed on: 30th March 2026

The application and verification process didn't take...

The application and verification process didn't take long, and I felt more at ease knowing everything was cleared and processed. The money was deposited into my bank account after all the checks had been cleared. That was nice Reviewed on: 30th March 2026

118 money was there in my hour need to help me throu...

118 money was there in my hour need to help me through a very difficult period in my life. The whole process in securing my loan was very simple and quick. The agents was very polite and professional but always very understanding to my situation. Reviewed on: 30th March 2026

I am very satisfied with the service.

I am very satisfied with the service. Reviewed on: 30th March 2026

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