Smart Money People Logo

118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

5
Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

Very good experience l used 118118 before and was ve...

5
Very good experience l used 118118 before and was very happy and satisfied with the experience.l never had any issues my money was put into my bank without delay Reviewed on: 22nd April 2025

Excellent customer service, quick responses, great r...

5
Excellent customer service, quick responses, great rates. Reviewed on: 22nd April 2025

My experience was great on line was very easy to do...

5
My experience was great on line was very easy to do and I got the money in know minutes Reviewed on: 22nd April 2025

Good interest rate even with bad credit.

4
Good interest rate even with bad credit. Reviewed on: 22nd April 2025

Quick and easy

5
Quick and easy no hassles couldn't recommend any higher Reviewed on: 22nd April 2025

Quick and easy steps to apply for loan and money was...

5
Quick and easy steps to apply for loan and money was put into account the same day Reviewed on: 22nd April 2025

I was looking for an affordable loan to consolidate...

5
I was looking for an affordable loan to consolidate my debts. 118 118 were understanding and I was able to secure the loan with ease and the repayments are agreeable too. Have already recommended to a friend that found the experience as quick and easy as I did. Reviewed on: 22nd April 2025

I have a credit card and loan with 118 and I’ve neve...

5
I have a credit card and loan with 118 and I’ve never had a problem with them Reviewed on: 22nd April 2025

Loaneat service.for.loan offeroffers

5
Very simple and easy to get loan offers Reviewed on: 22nd April 2025

Very good company, recomended, i am happy

5
Very good company, recomended, i am happy Reviewed on: 22nd April 2025