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118 118 Money: Personal loan reviews

4.88
Based on 4,598 reviews, last reviewed 7th May 2026
253300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very efficient and reliable. Very efficient and reliable. Good value for money and dedicated customers care Reviewed on: 7th May 2026
Stella Y's avatar
Stella Y

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4598)

It was so easy to get a loan at a reasonable rate an...

5
It was so easy to get a loan at a reasonable rate and payment plan helps and is affordable every month. Reviewed on: 20th April 2026

Good communication, quick answer,

5
Good communication, quick answer, Reviewed on: 20th April 2026

Great for those with not perfect credit

5
Good value, good customer service Reviewed on: 20th April 2026

Excellent Service and easy to organise

5
Excellent Service and easy to organise Reviewed on: 20th April 2026

EXCELLENT CUSTOMER SERVICE

5
They have been courteous when speaking to them. Also very helpful Reviewed on: 20th April 2026

Honey affordable money , at a reasonalble rate .

5
Honey affordable money , at a reasonalble rate . Reviewed on: 20th April 2026

Went for a loan and got it within hours, Couldn’t ha...

5
Went for a loan and got it within hours, Couldn’t have went smoother. Reviewed on: 20th April 2026

When good so far, not bad to make any calls.

5
When good so far, not bad to make any calls. Emails when with notifications Reviewed on: 20th April 2026

Good experience overall good app easy to use

5
Good experience overall good app easy to use Reviewed on: 20th April 2026

Tidy company they have delivered every time I've bee...

4
Tidy company they have delivered every time I've been to them Reviewed on: 20th April 2026

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