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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1812 reviews)

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4.90

Based on 1,812 reviews, last reviewed 9th Oct 2025

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Very efficient and friendly company

Had a credit card and loan through them very easy and quick process will continue to use and highly recommend to others. Very efficient service and friendly helpful staff Reviewed on: 22nd April 2025

Customer service you have to go through a robot.

Customer service you have to go through a robot.Interest charges are through the roof. Reviewed on: 22nd April 2025

Very helpful and speedy.

Very helpful and speedy.. I would recommend to a family member or friend. Reviewed on: 22nd April 2025

The service is easy and straight forward and no hidd...

The service is easy and straight forward and no hidden details. Reviewed on: 22nd April 2025

I started with a credit card and then was offered a...

I started with a credit card and then was offered a loan. This was at a time where I was about to buy a car so this was incredibly helpful. Great customer service and very efficient Reviewed on: 22nd April 2025

Very easy and quick.

Very easy and quick. Hassle free Reviewed on: 22nd April 2025

Excellent service

Easy simple and quick when dealing with issue that need resolving quick Reviewed on: 22nd April 2025

Skyrocketing interest .

Skyrocketing interest . I would fight my problems differently next time i need money Reviewed on: 22nd April 2025

The App is shocking and if I need help, I get told t...

The App is shocking and if I need help, I get told to use the app. Reviewed on: 22nd April 2025

Smallest interest rate at the time of getting the lo...

Smallest interest rate at the time of getting the loan great value for money straight in bank Reviewed on: 22nd April 2025

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