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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
92% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Good costumer service .

5
Good costumer service . Easy to comunicate Reviewed on: 22nd April 2025

I’ve had a very good experience so far.

5
I’ve had a very good experience so far. Reviewed on: 22nd April 2025

It was very easy and reasonable.

5
It was very easy and reasonable. Reviewed on: 22nd April 2025

So easy to use Thank you very much

5
So easy to use Thank you very much Reviewed on: 22nd April 2025

Prompt and efficient.

5
Prompt and efficient. Would use again. Reviewed on: 22nd April 2025

Excellent service never fails me when I use overseas

5
Excellent service never fails me when I use overseas Reviewed on: 22nd April 2025

Always friendly and responds to chats quickly and ef...

5
Always friendly and responds to chats quickly and efficiently Reviewed on: 22nd April 2025

Easy and quick way to get money in your account...

5
Easy and quick way to get money in your account Reviewed on: 22nd April 2025

Very easy process from start to finish

5
Very easy process from start to finish Reviewed on: 22nd April 2025

Nice smooth application forms and instant decisions.

5
Nice smooth application forms and instant decisions. Reviewed on: 22nd April 2025

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