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118 118 Money: Personal loan reviews

4.88
Based on 4,598 reviews, last reviewed 7th May 2026
253300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very efficient and reliable. Very efficient and reliable. Good value for money and dedicated customers care Reviewed on: 7th May 2026
Stella Y's avatar
Stella Y

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4598)

I needed to pay for my daughter's graduation party,...

5
I needed to pay for my daughter's graduation party, and since I had surgery and couldn't work to save up the money, I borrowed it. The negotiation was very quick, thank you very much. Reviewed on: 20th April 2026

Excserviceellent service

5
Excellent service fast and efficient Reviewed on: 20th April 2026

It was good and haven't ran into any problems.

5
It was good and haven't ran into any problems. Reviewed on: 20th April 2026

Easy to use and flexible

4
Easy to use and flexible. I had to change to direct debit date due to a change in work. I phoned up and it was changed right away. Reviewed on: 20th April 2026

Fast and trustworthy.

5
Quick decision on my loan, great backup. Reviewed on: 20th April 2026

Easy to use

5
Easy to use and extremely quick and efficient Reviewed on: 20th April 2026

Excellent service , very helpful

5
Excellent service , very helpful Reviewed on: 20th April 2026

Good service got funds quickly when I needed them

5
Good service got funds quickly when I needed them Reviewed on: 20th April 2026

Very helpful advisors.

5
Very helpful advisors. Clear T & Cs Reviewed on: 20th April 2026

Quick and Convenient

5
It was quick and convenient. Acceptance rate seems to be good as well. Reviewed on: 20th April 2026

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