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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

wonderful , good and helpful .

5
wonderful , good and helpful . The application was replied very quick Reviewed on: 16th April 2025

Very fast decision and great value

5
Very fast decision and great value Reviewed on: 16th April 2025

their ok interest is a bit high can cope with that n...

5
their ok interest is a bit high can cope with that no option to pay off more if you can ok otherwise customer service could be a little better good loan if you have bad credit Reviewed on: 16th April 2025

This is my fast time very good

5
This is my fast time I’m very happy to service Reviewed on: 16th April 2025

Good service and easy to apply

5
I have had a loan with 118 118 and the repayments have been affordable the app is easy to use and I am happy with the service Reviewed on: 16th April 2025

Was excellent quick and easy and great customer serv...

5
Was excellent quick and easy and great customer service Reviewed on: 16th April 2025

Quick fast payout brilliant and so easy

5
Quick fast payout brilliant and so easy Reviewed on: 16th April 2025

I done on the website qick and easy

5
I done on the website qick and easy Reviewed on: 16th April 2025

Easy to apply.

5
Easy to apply. Costs ar clear for the start Reviewed on: 16th April 2025

It's was easy nd straight forward

5
It's was easy nd straight forward Reviewed on: 16th April 2025

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