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1st Central: Car Insurance reviews

1.50
Based on 848 reviews, last reviewed 28th Nov 2024
20% increase in 5 star reviews
in the past 90 days
11% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
12%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
79%

Latest highest rating:

5

Very good quote on car insurance, and recommended on... Very good quote on car insurance, and recommended on go compare site Reviewed on: 25th September 2024
Phillip Richardson 's avatar
Phillip Richardson

Latest lowest rating:

1

I have cancelled my policy, had them confirm it seve... I have cancelled my policy, had them confirm it several times it's been cancelled, and I have now just been sent a default notice. The online chat has... Read more Reviewed on: 28th November 2024
Ellen D's avatar
Ellen D

About this product

Here at Smart Money People, we collect 1st Central car insurance reviews from genuine customers, to help you make an informed decision about your next provider.

1st Central was founded in 2008 and has been growing fast ever since. Specialising in car insurance, the brand offers a variety of products with different levels of cover, including a telematics policy for newer drivers.

When choosing a new policy, take the time to ensure it is suitably robust and meets all of your needs. Do you want breakdown cover included in the policy? Do you need legal cover? What about cover for any medical expenses that may occur after an accident? Working out your priorities before searching for a policy can make the selection process much easier. Check out our 1st Central car insurance reviews to find out what others think.

Have you had a car insurance policy with 1st Central? Whether good or bad, share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Were you satisfied with the price of the premium? Did you have any interactions with the customer service team? Leave a 1st Central car insurance review today to help other drivers just like you.

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1st Central Car Insurance reviews (848)

Cheap insurance for young driver

3
Not had to claim yet, but the best priced insurance and no black box Reviewed on: 17th July 2018

Good!

4
Good customer service, really helpful when making a claim. Reviewed on: 9th June 2018
Kklovftui jkkjfdryiodf klhffdchjkkk hjkfdgbffghkb Reviewed on: 24th May 2018

Very good

4
Took no time to apply for its good service Reviewed on: 23rd May 2018

Good

4
Happy with customer service, quick and easy. Reviewed on: 7th May 2018

Helpful and Reasonably priced!

4
Were really easy to deal with after I had a minor accident. I have been with 3 insurance companies that haven't been as helpful! Reviewed on: 26th April 2018

AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1
The worst ever experience in my life.AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The worst ever experience in my life.Never pay money for claim if something happen with you car.They didn't pay insurance for damage car( vandalism).I repaired my car myself.It cost me £2000.They are cancel contract after that and after 4 month send bill for recovery car £400.We lost lots of money,time,nerves.Nobody use this company.AVOID!!!!!!!!! Reviewed on: 31st March 2018

AWFUL

1
Absolute rip off artists. DO NOT USE FIRST CENTRAL. - Cost more than my renewal from previous insurer but thought what the hell as I needed to insure my car quickly and I could do it online to be insured immediately and my insurer didn't open until 9am. - The proceeded to put my policy up £100's for little known reason - Asked for a load of proof, like driving licence, DVLA code, Proof of no claims etc. which was inconvenient but also received many threatening emails and letters saying they would cancel my policy. Chillax, it was doing it! - Tried to change my occupation - wanted to charge me almost £90!!! - Cancelled as they are a bunch of charlatans, and cost me £80!!! DO NOT USE and GOD HELP YOU IF YOU HAVE AN ACCIDENT. Reviewed on: 26th March 2018

Charged £27 for 9 days worth of insurance :)

1
After you add on all of the extras that they make you pay throughout the year, being with 1st central becomes an expensive, stressful and boring hobby. Reviewed on: 23rd February 2018

Not great for renewing

3
I have been with 1at central for two years. They provided me with a good service throughout. However, prior to my third renewal date, I received a quote which was 3x the amount that other insurance companies were charging. So much for loyalty. Based on this final sham, I would not recommend 1st central. Reviewed on: 17th February 2018

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