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1st Central: Car insurance reviews

Name: Car insurance
Rating: 1.5 (952 reviews)

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1.50

Based on 952 reviews, last reviewed 4th Mar 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

11%

80%

Latest highest rating:

5

Good and not too expensive Was looking for good value car insurance and found this one. Not too expensive and so far can’t say anything bad. Very easy to sign up. Reviewed on: 5th September 2025

Latest lowest rating:

1

FRAUDSTERS!!!!!!! BUYER BEWARE!!!!!!!! DO NOT BUY!!!! In 35 years of using car insurance companies, I have NEVER been robbed/conned like this before! This company comes up as cheap but I can now see why, ... Read more Reviewed on: 13th February 2026

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About this product

With 1st Central, you can insure a single car or opt for a multicar policy. There’s also a telematics policy.

As standard, you get up to 90 days free cover when driving in Europe. There are five policies to choose from giving different levels of cover: ValueOnline, Online, LegalOnline, PlusOnline and PremierOnline.

1st Central car insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Central before, you can also leave a review and share your experience.

1st Central Car insurance reviews (952)

Review of the 1st Central, Car insurance:

Awful service

Son took out insurance online. Got an email saying they needed extra docs by a certain date,which son sent. Only realised they had cancelled his policy when he saw he had extra money in his bank. No communication of ANY kind telling him what they had done. Lucky he was off for a few days. He could have been done for no insurance and he needs a clean license. Simple txt or email to let him know before they sent the refund and it could have been all sorted. Absolutely useless. Reviewed on: 3rd May 2022

Great service from 1st Central

Always the cheapest insurance and very simple and easy to deal with company Reviewed on: 19th August 2018

Simple, Easy and Cheap

I've never had any issues with 1st Central. Quick and easy to change details or cars and a great price! Reviewed on: 19th July 2018

scam

taking money for nothing... because i paid for my daughters insurance last year they automatically took the money out of my account... when asked to give me my money back they took 56.00 of me Reviewed on: 18th July 2018

Cheap insurance for young driver

Not had to claim yet, but the best priced insurance and no black box Reviewed on: 17th July 2018

Good!

Good customer service, really helpful when making a claim. Reviewed on: 9th June 2018

[email protected]

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Very good

Took no time to apply for its good service Reviewed on: 23rd May 2018

Good

Happy with customer service, quick and easy. Reviewed on: 7th May 2018

Helpful and Reasonably priced!

Were really easy to deal with after I had a minor accident. I have been with 3 insurance companies that haven't been as helpful! Reviewed on: 26th April 2018

AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The worst ever experience in my life.AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The worst ever experience in my life.Never pay money for claim if something happen with you car.They didn't pay insurance for damage car( vandalism).I repaired my car myself.It cost me £2000.They are cancel contract after that and after 4 month send bill for recovery car £400.We lost lots of money,time,nerves.Nobody use this company.AVOID!!!!!!!!! Reviewed on: 31st March 2018

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