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1st Central: Car Insurance reviews

Name: Car Insurance
Rating: 1.69 (851 reviews)

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1.51

Based on 851 reviews, last reviewed 17th Dec 2024

75% decrease in 5 star reviews

in the past 90 days

6% increase in 1 star reviews

in the past 90 days

12%

79%

Latest highest rating:

5

Very good quote on car insurance, and recommended on... Very good quote on car insurance, and recommended on go compare site Reviewed on: 25th September 2024

Latest lowest rating:

1

STAY AWAY THEY CAN NOT BE TRUSTED!!! I recently had an incredibly frustrating experience with 1st Central Car Insurance that I feel compelled to share. From start to finish, the service w... Read more Reviewed on: 17th December 2024

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About this product

Here at Smart Money People, we collect 1st Central car insurance reviews from genuine customers, to help you make an informed decision about your next provider.

1st Central was founded in 2008 and has been growing fast ever since. Specialising in car insurance, the brand offers a variety of products with different levels of cover, including a telematics policy for newer drivers.

When choosing a new policy, take the time to ensure it is suitably robust and meets all of your needs. Do you want breakdown cover included in the policy? Do you need legal cover? What about cover for any medical expenses that may occur after an accident? Working out your priorities before searching for a policy can make the selection process much easier. Check out our 1st Central car insurance reviews to find out what others think.

Have you had a car insurance policy with 1st Central? Whether good or bad, share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Were you satisfied with the price of the premium? Did you have any interactions with the customer service team? Leave a 1st Central car insurance review today to help other drivers just like you.

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1st Central Car Insurance reviews (851)

Terrible customer service

My non fault claim at 1st central insurance took over a month to sort. I was lied to by 1 call handler. My calls weren't logged or followed up on numerous occasions. Was left without a hire car for 3 days. The stress it caused making this claim was totally unavoidable. The only saving grace was Lee in the complaints dept, who sorted the issue out within 2 days. Reviewed on: 26th March 2015

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