Write a review

Go to business site

Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (278 reviews)

View other Chorley Building Society products

4.91

Based on 278 reviews, last reviewed 16th Jan 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Five Star Service. I am delighted with Chorley’s service. Mark Rothwell is an outstanding mortgage advisor, he took the time to make sure I understood the options availa... Read more Reviewed on: 16th January 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

Visit provider site Read all reviews See your review

About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (278)

Review of the Chorley Building Society, Mortgages:

Excellent service

I appreciated the courteous, helpful support and guidance I received from Mark. I was impressed and grateful. Reviewed on: 2nd November 2023

As always, excellent personal service.

As always, excellent personal service. Dealing with Mutual Building Society’s is the way way forward, where you are very much treated as a person and not a number. A big thanks to Candice for all her assistance throughout Reviewed on: 3rd October 2025

Five Years of Faultless Service

I've been with Chorley Building Society for 5 years now with my mortgage and I honestly can’t fault them. Every time my deal has come up for renewal, they’ve been right there to support me and make the process smooth and stress-free. What really stands out is how easy they are to contact and talk to, something that’s becoming increasingly rare these days. Every interaction I’ve had has been friendly, helpful and professional. I’ve never felt silly asking questions and they’ve always taken the time to explain things clearly and without any pressure. At each renewal, they’ve gone the extra mile to scout out new deals or products that offer better benefits tailored to my situation. It’s that kind of proactive, personal service that makes such a difference. Truly faultless. I would absolutely use them again and wouldn’t hesitate to recommend Chorley Building Society to anyone looking for honest, friendly and reliable mortgage support. Reviewed on: 26th September 2025

Amazing Service

As always amazing customer service, thank you to Candice and Devon who have provided exceptional support and service. We have used CBS for a number of years and the service has always been excellent. Reviewed on: 23rd September 2025

mortgage review

Mark Rothwell wasexcellent from start to finish , dealt with the whole thing exactly how i wanted Reviewed on: 18th September 2025

Good value and quick replies.

Good value and always replied quickly to queries. Reviewed on: 6th September 2025

Outstanding service and flexible products.

Outstanding service and flexible products. Reviewed on: 15th August 2025

Mortgage enquiry efficiently handled

Phone enquiry handled extremely efficiently throughout. Great to speak to knowledgeable people who are keen to assist. Mark dealt with everything quickly and efficiently and provided everything we needed to come to an informed decision. Thanks Mark Reviewed on: 8th August 2025

My partner and I were under an extremely tight deadl...

My partner and I were under an extremely tight deadline to complete within 8 weeks. Chorley building society and specifically the admin team were nothing short of incredible. I would like to express my gratitude to the wider team but specifically Hettie who kept me informed each step of the way and did not hesitate to answer all of my queries. Overall, the service, responses and attention to detail was amazing. Thank you all! Reviewed on: 25th July 2025

Intermediary Channel Assistance

Mark Rothwell provided an excellent service :) Reviewed on: 24th July 2025

Always super helpful and very friendly.

Always super helpful and very friendly. Mark Rothwell especially has been a huge help and always very friendly & prompt to reply to any emails. Great team at Chorley. Reviewed on: 23rd July 2025

Do you have a different Chorley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Perenna 5.00 from 2 reviews
Mortgages
from Beverley Building Society 4.96 from 35 reviews
Mortgage
from Equifinance 1.00 from 4 reviews

Want to see more from Chorley Building Society?

Savings
from Chorley Building Society 4.85 from 1530 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub