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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1543 reviews)

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4.85

Based on 1,543 reviews, last reviewed 26th Feb 2026

13% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Amanda Derbyshire was so very helpful understanding... Amanda Derbyshire was so very helpful understanding and knowledgeable from the 3 banks I contacted about the compromised email and social media all ba... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025

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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1543)

Review of the Chorley Building Society, Savings:

Signed up for online

Decided to sign up to online with the Chorley because of lock down. It was very straight forward and easy to understand considering doing online banking is new to me. I was sent an ID number through the post and went into my Chorley accounts but I couldn’t see a log out notice which the letter accompanying my ID number said to do but it would log me out after 5 minutes automatically if I wasn’t using the inline service. I found this to be a long time to wait and would have thought probably a couple of minutes would have been enough wait. I rang the next day and spoke to a lovely lady Called Joyce Haywood who was working from home because of the Covid-19 pandemic situation, she was very helpful and asked if there was a menu option which there was so I clicked on it and low and behold was the option to log off. So I feel much happier now that I can log straight out. Thanks for your help Joyce. Reviewed on: 5th June 2020

Staff in the branch were helpful and courteous

Staff in the branch were helpful and courteous Reviewed on: 4th March 2024

Jim Wells

Easy to set up the account and simple to access it. Competitive rate of interest. That is all that I can think off. Reviewed on: 4th March 2024

Efficient yet friendly counter service.

Efficient yet friendly counter service. I have been using the Chorley and District BS for a long time now and I have never had to wait more than a couple of minutes to be seen. I wanted a pass book account for my Granddaughtet as an introduction to savings. She now has the experience of walking into a physical space and can speak to the staff herself. She can see from her pass book how much she has saved and interest accrued. She loves going ito deposit her pocket money. It is so much more personal and friendly than other financial institutions and I have never had to wait in a queue when I have telephoned! A fantastic high street service. Reviewed on: 4th March 2024

Very friendly and helpful staff.

Very friendly and helpful staff. They communicate well and are very efficient. Their rates can't be as good as some of the larger societies but they make up for it! Reviewed on: 4th March 2024

A personal, efficient, effective experience

I had not been into the CBS for some time and found out that my account could be transferred into another giving a more preferential interest return. The change over was completed efficiently and quickly with me not having to do anything at all. A superb personal service delivered face to friendly, helpful face. Reviewed on: 4th March 2024

Helpful Staff

Always quick to answer the phone and always helpful with any queries Reviewed on: 4th March 2024

Kind and so helpful

After losing my dad they helped so much and then we decided to save with them as their rates were excellent . Reviewed on: 4th March 2024

Friendly manner of staff.

Friendly manner of staff. Helpful and obliging. Reviewed on: 4th March 2024

Chorley BS efficient friendly service

Chorley HQ or Leyland office always friendly and understanding of you request. Helpful advice given and solution I f needed Reviewed on: 4th March 2024

Excellent customer service and product range

I have been very impressed with the high standard of customer service, the friendliness of the staff and their excellent product knowledge, when contacting the Society by telephone. I have also been impressed by the competitive savings account product range on offer. Reviewed on: 4th March 2024

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