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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.82
Based on 1,679 reviews, last reviewed 19th Sep 2026
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026
Juliette C's avatar
Juliette C

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P
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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Savings reviews (1679)

Review of the Chorley Building Society, Savings:

This lovely lady helped me yesterday go though and h...

5
This lovely lady helped me yesterday go though and helped me out to close my ISA Reviewed on: 22nd October 2024
Samantha Conley 's avatar
Samantha Conley

Chorley Building Society Branch Review

5
Local, easy access, friendly, a little warmer in cold spells. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Great position, staff are very friendly and informative (Hettie). Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Marketing is great, I like the front cover. Great speed in which you have got me on board as a customer. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Phoned to request forms for opening a savings account - very helpful and efficient - got forms immediately and account was opened in a couple of days. Thanks so much, no improvement needed. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Personal touch, efficient and excellent interest rates. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Convenient. Telephone answered promptly. Can still open accounts by post, not just online. Helpful staff. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Like the ease of parking and accessibility. Efficient service. Competitive rates, local and a mutual. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
I like that there is a local branch office where I can speak to someone face-to-face. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member

Log in problem

5
Tracey very patiently helped me when I couldn’t log in to Chorley online Reviewed on: 28th December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Brilliant customer service over the phone

5
I phoned Chorley BS to ask if I could transfer my existing ISA to a different ISA with a higher interest rate. I was supported by Tracey who was brilliant throughout. She went through some of the ISA options with me and then assisted me with creating a Chorley Online account whilst on the phone. She knew exactly which screen I was on, was able to tell me where to click on the screen and took actions on her side to make the registration process quick and easy. Tracey gave comprehensive information on the next steps of my ISA transfer and also informed me how to request a change of address. She was very clear with her instructions and remained patient and friendly throughout. Exactly what I was looking for! Reviewed on: 22nd December 2023
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Chorley Member Feedback

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