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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

accounting is adequate

Would have given a better review but they have recently closed down my local branch Reviewed on: 2nd December 2017

Feels dated

Good company but feels dated in terms of technology and branding Reviewed on: 29th November 2017

Good but feels dated

I feel this bank is dated both in technology and branding. Reviewed on: 29th November 2017

Okay

Interest rates are pathetic but other than that great service Reviewed on: 27th November 2017

A bank to stay loyal to

They give a generous overdraft and always send supportive correspondence with regards to a day big on top of your finances. The banking app is simple to use. Reviewed on: 23rd November 2017

Friendly and approachable.

I'm quite new to banking and sorting out my finances but when I go into branch, the staff are always friendly and helpful which puts me at ease. Reviewed on: 19th November 2017

HSBC Graduate Account

I have a HSBC Graduate Account. Do most of my banking online. Decent level of security with their encryption. Payments in/out of the account are always fast. Never had an issue with customer service in the bank itself. Reviewed on: 17th November 2017

Trouble Free

Phone,Internet and Branch.No problems in over 35 years. Reviewed on: 15th November 2017

Great customer service

I've been with HSBC for just over 10 years now and have always been pleased with the service on my current account, particularly when I go into branch! Reviewed on: 15th November 2017

Perfect!

I have had my HSBC bank account for over a decade; it has never let me down, and is one of the most giving options around! Reviewed on: 15th November 2017

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