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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Easy to open account.

Easy to open account. No extra steps. Helpufull customer service. Reviewed on: 17th April 2026

Recently needed to transfer some cash but was annoye...

Recently needed to transfer some cash but was annoyed that it took longer than expected Reviewed on: 17th April 2026

Good banking app

Banking app is easy to use with good support Reviewed on: 17th April 2026

Never had any issues had a current account with them...

Never had any issues had a current account with them for 40 years. Reviewed on: 17th April 2026

Been banking with HSBC for over 16 years , never had...

Been banking with HSBC for over 16 years , never had an issue with them. Reviewed on: 16th April 2026

Absolutely brilliant, they were exceptional when dis...

Absolutely brilliant, they were exceptional when discussing and providing support for our son Reviewed on: 16th April 2026

Helpful staff

The customer service people are helpful but I do miss a counter Reviewed on: 16th April 2026

No reward for loyalty

Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay with my current account. Reviewed on: 16th April 2026

Great bank!

I've had a current account with HSBC since 2003. I can't fault them. I've also got a 5 year mortgage with them. They offer a consistent, and high quality service. Reviewed on: 16th April 2026

Messages when direct debits are due

Excellent app, let's you know when money is due or overdraft reached Reviewed on: 16th April 2026

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