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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Good customer service, friendly, supportive.

Good customer service, friendly, supportive. Reviewed on: 23rd January 2026

Good account with plenty of offerings

Good account with plenty of offerings (credit card / loans / etc.) - app is easy to use and customer service is accessible in person and via telephone. Reviewed on: 23rd January 2026

HCBS super

I have been using this bank for 2 years. I really like it. I liked the ease of use of the HCBS app. I am recommending it to my friends. Reviewed on: 23rd January 2026

It’s a bank!

It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

Good service been banking for a decade

Good service been banking for a decade Reviewed on: 23rd January 2026

Customer service and online experience are very good...

Customer service and online experience are very good and free global travel insurance for Premier clients is excellent. Reviewed on: 23rd January 2026

All banking services excellent and customer communic...

All banking services excellent and customer communication clear and productive. Staff in branch very approachable. Would recommend new customers to join the banking fraternity and enjoy the many excellent services on offer. Reviewed on: 23rd January 2026

I recently opened a new account for my son

I recently opened a new account for my son ,it was pretty easy no easy was kept in touch on everything. Very pleased been with hsbc since I was 17 and im now 42. Reviewed on: 22nd January 2026

excellent customer support

HSBC have always provided excellent customer support and are always innovating and moving with the times. Reviewed on: 22nd January 2026

HSBC customer service lines

Knowledgeable friendly staff get you sorted in a timely manner but the start automated menu needs updating to make it easier to navigate some time takes a couple mins b4 speaking to a person Reviewed on: 22nd January 2026

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