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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1307 reviews)

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3.67

Based on 1,307 reviews, last reviewed 5th Sep 2025

56% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

DO NOT DEAL WITH THESE PEOPLE. DO NOT DEAL WITH THESE PEOPLE. Absolutely USELESS the lot of them. Complete TIME WASTERS. I had a HSBC creditcard i paid off about 15/20 years ago, ap... Read more Reviewed on: 31st July 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1307)

Good customer service, user freindly app and online...

Good customer service, user freindly app and online service. Reviewed on: 1st March 2025

Outstanding brand offering great value

Outstanding brand offering great value Reviewed on: 1st March 2025

easy to use bank account.

Really enjoy how easy it is to use this bank account. Simple layout & good benefits. Reviewed on: 28th February 2025

Excellent support team .

Excellent support team ....high speed...very good experience Reviewed on: 28th February 2025

Plenty of features, good customer service, easy to u...

Plenty of features, good customer service, easy to use and competitive rates and benefits Reviewed on: 28th February 2025

Best bank without doubt.

Best bank without doubt. I have been a customer for 12 years. Reviewed on: 28th February 2025

does what i need.

does what i need Reviewed on: 28th February 2025

Great account, good intereset on savings, quick upda...

Great account, good intereset on savings, quick updates on app Reviewed on: 28th February 2025

A solid and reputable international bank

Hsbc has been my bank for over 17 years and they offered me assistance regarding money matters over the years. They have affordable insurance aspects that I am able to use whenever it suits me. They are easy to speak with and easy to contact. They agents are very helpful and gives you easy instructions to follow when you need guidance. When you speak on an agent on the phone, they are not judgemental with your circumstances. Hence I recommended the bank to my cousins who just arrived in UK, and we will still be able to access HSBC bank services in our birth country or any major cities around the world. Even my daughter started banking with HSBC since she was in secondary school and was doing her own transactions online. That is how easy it is to navigate the mobile banking app. Reviewed on: 28th February 2025

I had a very poor experience with HSBC, when I becam...

I had a very poor experience with HSBC, when I became victim of a fraud and reported this. I was passed from departments to departments over 6 months to receive a threatening final decision letter informing me if I escalate myconcerns further I will be restricted from access to financial services across UK. Reviewed on: 28th February 2025

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