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HSBC: Bank account reviews

View other HSBC products
3.91
Based on 1,386 reviews, last reviewed 16th Jun 2026
15% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026
Faye C's avatar
Faye C

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026
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Sam
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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Just what I want from my Bank

5
HSBC is always a pleasure to deal with - friendly staff in branch and contact centres. If I ever have an issue, they sort it out with ease and professionalism Great mobile app features - love that they now offer investment services to personal customers Highly recommend to friends and family Reviewed on: 11th April 2023
Kerenza's avatar
Kerenza

Great

5
My experience with HSBC has been really good so far Reviewed on: 11th April 2023
Andrew's avatar
Andrew

The Best Bank

5
Simply the best bank. Always sort any problems out. Very polite and cheerful when I visit my local branch. Sorted out a problem with my app and gave me great advice. when I needed it Reviewed on: 11th April 2023
Nick 's avatar
Nick

Best bank

5
Greatest bank in the world. Very Impressed Reviewed on: 11th April 2023
Wayne 's avatar
Wayne

Great bank

5
No hassle and easy to get gel- when needed Reviewed on: 10th April 2023
Alittlelucksometimes's avatar
Alittlelucksometimes

Great service

5
Always helpful, so great service Reviewed on: 10th April 2023
Alana's avatar
Alana

Great bank

4
I love HSBC the customer service is fantastic. Reviewed on: 6th April 2023
F palmer's avatar
F palmer

Superb!!

5
Been with them for over 15 years so maybe a little biased. Never had any real issues. Recieced help (overdraft) when I needed it and banking has always been straightforward. Will likely stay a lot longer. Reviewed on: 6th April 2023
Nimrod Karanja's avatar
Nimrod Karanja

satisfied customer

5
I am glad to work with this bank. Reviewed on: 6th April 2023
Kosta Chotov's avatar
Kosta Chotov

Very good

5
I have been with Hsbc for couple of years and i am very happy with the service Reviewed on: 6th April 2023
anjan pradhan's avatar
anjan pradhan

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