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HSBC: Personal Loan reviews

Name: Personal Loan
Rating: 3.53 (65 reviews)

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3.53

Based on 65 reviews, last reviewed 25th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

54%

12%

26%

Latest highest rating:

5

HSBC Personal Loan My experience with HSBC’s personal loan service has been straightforward and fairly smooth. The application process was clear and easy to complete onl... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Not competitive or helpful Applied for personal loan to consolidate others to make it more affordable and securing the debt in one place but HSBC didn’t want to hear or care abo... Read more Reviewed on: 23rd January 2026

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About this product

HSBC personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our HSBC personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a HSBC personal loan, we'd love you to write a quick review too.

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HSBC Personal Loan reviews (65)

HSBC WILL BANKRUPT YOU WITHOUT A THOUGHT

i HAD BOTH MY PERSONAL AND BUSINESS ACCOUNTS WITH HSBC AFTER LEAVING BARCLAYS OF 28 YEARS. THIS WAS THE BIGGEST MISTAKE OF MY LIFE. THEY LOCKED BOTH BANKS WITHOUT A PHONE CALL TEXT OR EMAIL TO TELL ME, I HAD TO FIND OUT WHEN I COULDNT GET MONEY OUT, PAY ANYONE AND ALSO NO ONE COULD PAY ME. AFTER DAYS AND DAYS ON THE PHONES COMPLAINING I STILL HAVENT RECIEVED ANY INFORMATION AS TO WHY THEY CLOSED MY ACCOUNTS AND WAS TOLD IT COULD TAKE UP TO 8 WEEKS. WELL IM SUPPOSED TO PAY PEOPLE AND HAVE A NEW MORTGAGE COMING THROUGH FOR WHICH I CANT GET MY DEPOSIT OUT, SO BASICALLY I HAVE NO ACCESS TO ANY MONEY FOR A POSSIBLE 8 WEEKS AND THEY SAY ITS LEGAL. WELL ONE THING IS FOR SURE MY BUSINESS WILL SUFFER AND MY CREDIT RATING WILL BE DESTROYED AND YET THEY STILL WILL NOT ANSWER ME AS TO WHY......... MY ADVICE IS STAY WELL AWAY FROM HSBC AS THE SERVICE IS TERRIBLE, FORGET COVID AS THEY USE THAT AS AN EXCUSE AS THEY DONT CARE ABOUT THE LIKES OF ME OR YOU AND JUST WALK ALL OVER US. IF YOU JOIN DONT SAY I DIDNT WARN YOU. Reviewed on: 18th August 2020

lost time

Bad experience, unfair procedure Reviewed on: 12th August 2020

Best Bank

Friendly staff, no jargon fantastic customer care Reviewed on: 11th July 2020

Highly recommended

Very honest excellent services Reviewed on: 7th June 2020

easy to apply and manage

Bought a loan from HSBC. easy to apply online, and very easy to make payments and manage online or on the app. Fair interest and decent support in the difficult times currently being experienced. Could be a little bit cheaper on the interest rate, and it can take a long time to get through to an advisor if you want to call in. generally though an excellent service and i would recommend Reviewed on: 28th April 2020

Excellent

It was easy to set up. Staff made an appointment for me at a convenient time. When I arrived at the appointment the member of staff put me at ease straight away, discussed my needs and talked me through the options. Reviewed on: 27th April 2020

See HSBC personal loans

Easy to take with relatively low interest Reviewed on: 1st February 2020

Small interes rate

Secure bank in terms of customers' money. The products are many and affordable! Reviewed on: 30th January 2020

Expired Are you serious?

I applied for a loan . I did everything that was expected of me including extra PAY STUBS and bank statements. Now they just sent an email saying the loan application expired. I would have to reapply. How stupid is that. Never will have anything to do with hsbc ever again. Terrible Terrible service!!!!!!!! Reviewed on: 9th January 2020

Quick and Easy

Quick and easy loan if you have a good credit record. You will get money in your account instantly after approval. Reviewed on: 28th November 2019

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