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Monument: Savings reviews

4.94
Based on 949 reviews, last reviewed 5th Feb 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026
Michael J's avatar
Michael J

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

5
The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Excellent bank

5
Excellent bank, they are very easy to use Reviewed on: 19th April 2025

Very good rate.

5
Very good rate. Easy to use app . Reviewed on: 19th April 2025

Top bank

5
Excellent bank all round, great rates and a quality service all in a simple and easy to use app. Reviewed on: 19th April 2025

I like the Monument banking app.

5
I like the Monument banking app. But I'm not a fan of the subscription based services. I preferred it before that was introduced. Reviewed on: 19th April 2025

Best online savings app .

5
Best online savings app I’ve come across. easy to use customer service great too Reviewed on: 19th April 2025

Great app, good interest rates and easy correspondence.

5
Monument is an extremely easy app to use and is set out in a way that is easy to navigate. Correspondence regarding interest rate changes are forthcoming and a good amount of time before the event should you wish to move your money. Withdrawals and interest payments are instant too! Reviewed on: 19th April 2025

The app is so easy to navigate and the customer serv...

5
The app is so easy to navigate and the customer service team have been great I would 100% recommend to friends and family. Reviewed on: 19th April 2025

Straightforward easy banking

5
Straightforward easy banking without any fuss Reviewed on: 19th April 2025

Other banks could learn from Monument

5
An app that is simple to understand and user friendly. Fast response from a real person if you have a question rather than a useless "bot. " And great rates compared to the other banks with different options and flexibility. In fact, they have addressed everything that a customer wants and expects from a bank. Reviewed on: 19th April 2025

No problems and quick answers to questions

5
No problems and quick answers to questions Reviewed on: 19th April 2025

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