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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Super efficient and competitive deposit interest rates

Super efficient and competitive deposit interest rates Reviewed on: 15th April 2025

Easy to use app, clear user interface, simple withdr...

Easy to use app, clear user interface, simple withdrawals although disappointed with rate reduction Reviewed on: 14th April 2025

Monument is super user friendly, extremely transpare...

Monument is super user friendly, extremely transparent and easy to navigate - I've already recommended and got 2 new users! Reviewed on: 14th April 2025

An excellent no fuss service with easy access to fun...

An excellent no fuss service with easy access to funds and clear communication with text and emails with every transaction but also easy access to speaking with someone for further information if required. My money feels very safe in the banks hands and also an excellent rate of interest for savings Reviewed on: 14th April 2025

Can’t be beaten

Just the best savings account I’ve ever used! Reviewed on: 14th April 2025

excellent easy access savings account

i was attracted to this easy access savings account because of its initial fantastic interest rate. it was quick and easy to set up the account and then move my money out again when i needed it. my customer service neutral grade was because i did not need to use them Reviewed on: 14th April 2025

Good value

Simple, clear, good value and does exactly what it says on the tin. What more could you want? Reviewed on: 14th April 2025

intuitive, easy to use, efficient.

intuitive, easy to use, efficient. Reviewed on: 14th April 2025

Impressed with smoothness of service and happy with...

Impressed with smoothness of service and happy with good interest rates. Recommended to family member. Although a bit annoyed that the interest rate decreased twice quite quickly after joining. Reviewed on: 14th April 2025

A really easy digital user experience with great int...

A really easy digital user experience with great interest rates. Reviewed on: 14th April 2025

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Want to see more from Monument?

Easy Access Cash ISA
from Monument 5.00 from 7 reviews

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