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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

Easy banking!

So straight forward and processes are quick. Reviewed on: 12th April 2025

Very smooth & efficient plus competetive & contactable

Very smooth and efficient, and competetive AND easily contactable - proper customer focused service Reviewed on: 12th April 2025

Intuitive app, great customer service and competitiv...

Intuitive app, great customer service and competitive rates. Choice of financial offers to suit everyone. Straightforward deposits and easy, secure and quick withdrawals. A range of frequently asked questions to solve most of your issues. Reviewed on: 12th April 2025

Great savings rates.

Great savings rates. Intuitive interface. Goid communicatiom. Reviewed on: 12th April 2025

Easy to use & to contact a real person.

Easy to use & to contact a real person. Great customer experience. Reviewed on: 12th April 2025

Great savings account with unbeatable market interes...

Great savings account with unbeatable market interests rate’s paid monthly. Easy access to transfer money to linked account. Reviewed on: 12th April 2025

Best of the Bunch

Brilliant financial institution.. Great savings rates, easy to use app which is always reliable. Have recommended highly to family and friends who have taken out products with them. Will look out for more great products from Monument in the future. Reviewed on: 12th April 2025

Transparent and customer focused.

Transparent and customer focused. Reviewed on: 12th April 2025

Straightforward to set 2 fixed rate savings accounts...

Straightforward to set 2 fixed rate savings accounts online, with best the rates available at the time. Easy to view app which I view regularly to see my investments grow. I receive regular emails offering new products of interest, and favourable rates compared to other companies. Reviewed on: 12th April 2025

Very good experience.

Very good experience. App is very simple to use. Easy to put money in and take it out. Like the fact that you can see the interest building up each day Reviewed on: 12th April 2025

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Easy Access Cash ISA
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