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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Clear and easy to use

Clear and easy to use App with no problems encountered Reviewed on: 12th April 2025

On-line experience

Simple clear and straightforward presentation and communication. Reviewed on: 12th April 2025

Effortless Banking at Its Best!

Monument Bank's app is simple, smooth, and easy to use. The design looks great and feels professional, and everything just works just like it should. It's a solid app based bank that makes banking a breeze! Reviewed on: 12th April 2025

Great, very modern, app easy to use

Great, very modern, app easy to use Reviewed on: 12th April 2025

Easy to set up.

Easy to set up. Excellent communication. Competitive rates Reviewed on: 12th April 2025

no problems at all, great rates and app is excellent...

no problems at all, great rates and app is excellent and user friendly Reviewed on: 12th April 2025

Excellent service

Good rates of interest, easy secure website, very pleased with the service and notifications. Reviewed on: 12th April 2025

Superb overall service and excellent interest rates.

Superb overall service and excellent interest rates. Reviewed on: 12th April 2025

Amazing Bank thus far!

They are reliable and safe! Any concerns or queries I may have always gets addressed fast and effectively! Reviewed on: 12th April 2025

A great Bank with Great Services

Directed to the services of Monument Banking via Moneysaving Savings Expert and not disappointed. Have found the relationship with Monument easy to establish and even easier to maintain. This bank offers some of the most competitive rates for savers and it’s App and communications really do the business Reviewed on: 12th April 2025

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Easy Access Cash ISA
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