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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

The app is easy to use.

The app is easy to use. The interest rate is good. Reviewed on: 12th April 2025

Simple to understand and quick to respond.

Simple to understand and quick to respond. Very easy and reliable website. Regular feedback. Informs about new products but not constantly . I feel safe with Monument and would recommend to others. Reviewed on: 12th April 2025

Easy to set up.

Easy to set up. App is s clear and shows interest on savings. Reviewed on: 12th April 2025

My Monumental experience.

I’ve been with Monument for two years. It offers competitive interest rates, instant withdrawals and monthly interest payments. Customer support replies quickly. All in all a great app! Reviewed on: 12th April 2025

Love Monument.

Love Monument. Since opening an account it's been completely hassle free. Definitely recommend Reviewed on: 12th April 2025

Does what it says on the tin!

Does what it says on the tin!! Excellent bank- simple app.. relevant information and timely updates Reviewed on: 12th April 2025

Monument has continuously offered competitive saving...

Monument has continuously offered competitive savings rates. I like their very customer- friendly App.It’s very easy to use. They also communicate frequently with their customers which I particularly like Reviewed on: 12th April 2025

The account was easy and straightforward to set up.

The account was easy and straightforward to set up. Monument offer very competitive interest rates and I can how well my investments are doing at a glance. Reviewed on: 12th April 2025

Well designed app, easy to set up, best rates on the...

Well designed app, easy to set up, best rates on the market, great communication Reviewed on: 12th April 2025

Excellent service, highly recommend

I had an excellent rate with a fixed term savings account. The app is easy to use and well laid out. I receive informative and helpful communication from Monument periodically. I highly recommend them. Reviewed on: 12th April 2025

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