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Monument: Savings reviews

Name: Savings
Rating: 4.94 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Great app, competitive rates.

Great app, competitive rates. Easy to use Reviewed on: 12th April 2025

5 Star rating every time

Excellent app very easy to use even for us oldies. Would definitely give Monument 5 star rating. Reviewed on: 12th April 2025

Monument. What you need from a bank.

This year was the first time I saved with Monument Savings and I cannot commend them enough. Excellent communication, very person centred and safe and secure banking. I will continue to use monument savings without doubt. Great bank! Reviewed on: 12th April 2025

Very easy to set up up to date information

Very easy to set up up to date information Reviewed on: 12th April 2025

Good service & products good service.

Good service & products. Good service. Reviewed on: 12th April 2025

The app is easy to use and user friendly

The app is easy to use and user friendly Reviewed on: 12th April 2025

Top class

fast effect service always no matter what your aim is. Reviewed on: 12th April 2025

Great, easy to use and accessible when needing help

Great, easy to use and accessible when needing help Reviewed on: 12th April 2025

Great customer service...

Great banking experience, excellent customer service, regular updates regarding my account, would highly recommended! Reviewed on: 12th April 2025

Great app

Great easy app to use, friendly, efficient staff when needed. Competitive rates. Thank you Reviewed on: 12th April 2025

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