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Monument: Savings reviews

Name: Savings
Rating: 4.94 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Best interest rate at time of opening the account.

Best interest rate at time of opening the account. Always answer to enquiries promptly. Reviewed on: 12th April 2025

PEOPLES CHAMPION..

I OPENED THIS ACCOUNT DUE TO ITS ATTRACTIVE INTREST RATE.I CALLED THE CUSTOMER CARETEAM WHO WERE EXCELLENT , DUE TO THERE KNOWLEDGE AND MADE ME HAPPY TO GO AHEAD AND INVEST. MONUMENT ALWAYS KEEP ME INFORMED OF NEW SAVINGS ACCOUNT WHOCH TELLS ME THEY ARE PROACTIVE.. Reviewed on: 12th April 2025

Easy setup - easy app to use- keep me updated monthl...

Easy setup - easy app to use- keep me updated monthly interest payment option-i have not tried a withdrawal yet so do not know if that is hassle free Reviewed on: 12th April 2025

Monument is simply so easy and quick to use - it mak...

Monument is simply so easy and quick to use - it makes life much easier. Reviewed on: 12th April 2025

Very easy to open savings account online with compet...

Very easy to open savings account online with competitive rates. What I do like is receiving notification that my monthly saving interest has been applied to my account. Reviewed on: 12th April 2025

Good app; great interest rate

Simple and trusted app - provides detailed and accurate updat Reviewed on: 12th April 2025

Slick app, great rates and fast transfers

Slick app, great rates and fast transfers Reviewed on: 12th April 2025

Would recommend Monument Banking to everyone , When...

Would recommend Monument Banking to everyone , When I needed help in setting up account the customer service was excellent , Notifications about withdrawals and deposits is instant , interest notification also , great deals and most importantly I feel a confidence in this bank , We will be investing again in the future . Reviewed on: 12th April 2025

Great app, great saving rates.

Great app, great saving rates. The setup was easy and the extra services available are value adds Reviewed on: 12th April 2025

..Competitive interest rates and efficient service

Monument have proved very easy to deal with online unlike some of your competitors. This is a great attraction added to very competitive interest rates, what is not to like. I have no hesitation in strongly recommending Monument. Reviewed on: 12th April 2025

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