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Monument: Savings reviews

Name: Savings
Rating: 4.94 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

on savings very good interest rates

Very further interest rates on savings Reviewed on: 12th April 2025

Easy to use app.

Easy to use app. No hassle. Info is easy to find and understand. Tax statement is automatically sent. Reviewed on: 12th April 2025

Nice, easy, effective, safe and reliable

Nice, easy, effective, safe and reliable all I’m looking for a savings account Reviewed on: 12th April 2025

This is by far the best banking experience I have had.

This is by far the best banking experience I have had. The app is amazing, shows me everything I need to see including daily interest. Reviewed on: 12th April 2025

Straightforward and easy.

Straightforward and easy. Communication is simple and response times are good. Reviewed on: 12th April 2025

Easy to use platform with very competitive rates

Easy experience setting everything up with a very competitive savings rate Reviewed on: 12th April 2025

Excellent service

Simple app that’s is universal to use, simple and excellent if new to online banking. Customer service always polite, and excellent service. The logout details maybe need to be more prominent, Reviewed on: 12th April 2025

Monumental savings

Monument have allowed me to watch my savings grow feeding back daily. This is such a fantastic motivator which encourages a person's vested interest. Monument have maintained a competitive interest rate which leaves me feeling I have best place my savings. Accessibility is key whilst knowing my savings are in good hands. Reviewed on: 12th April 2025

Overall, a great choice for hassle-free savings

I've been using Monument Bank for my easy access savings for a year now, and I'm really impressed! The account was simple to set up, and I love the flexibility to withdraw funds whenever I need them without penalties. Their interest rates are competitive, helping my savings grow steadily. The app is user-friendly, making it easy to track my balance and manage transactions. Customer service has been responsive and helpful whenever I've had questions. ! Reviewed on: 12th April 2025

I would recommend Monument because of the straight f...

I would recommend Monument because of the straight forward and easy way I can do my banking. The app is easy to use , the savings accounts are varied with attractive competitive rates. Reviewed on: 12th April 2025

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