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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good interest rate and esy to use app

Good interest rate and esy to use app Reviewed on: 28th February 2025

Easy to use!

Easy to use, good rates. Easy connection to my other banks so i can transfer in and out without trouble. Reviewed on: 19th April 2025

Two mins with a human is better an hour with AI

I have found Monument very easy to use and the thing I like most is that one isn't forced to use chatbots, which only partially understand what your getting at, leaving one going round in circles if you don't match their algorithm. With Monument its easy to get to speak to a human and resolve any queries quickly. Reviewed on: 19th April 2025

No fuss banking

No fuss banking, polite customer service, app very easy to use and all round service is excellent. Reviewed on: 19th April 2025

Quick efficient service.

Quick efficient service. Value for money and relevant. Reviewed on: 19th April 2025

A quality service with no complications regarding th...

A quality service with no complications regarding their excellent savings products Reviewed on: 19th April 2025

Simple and intuitive

Simple and intuitive, but tried to get you to sign up to other services often Reviewed on: 19th April 2025

Never needed customer service so that tells you a lot.

Never needed customer service so that tells you a lot. App is easy to use and very accessible, even for an oldie like me. Interest rates are competitive and making transactions is a breeze. Well done monument Reviewed on: 19th April 2025

Excellent Bank

Never had any problems always good interest rates. Very satisfied. Reviewed on: 19th April 2025

Great products and easy to navigate online investments

Great products and easy to navigate online investments Reviewed on: 19th April 2025

Truly excellent, highly recommended

Easy App to use, good rates on offer, very fast bank transfers, good communication Reviewed on: 19th April 2025

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Easy Access Cash ISA
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