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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Very good rates and easy to use app

Very good rates for savings accounts, and an app which is very easy to use and does exactly what I would expect it to. Easy to set up, and payments into my account are received almost instantly. Reviewed on: 7th April 2025

Ecellent bank to save with and the taff go out of...

Excellent bank to save with and the staff go out of their way to look after clients. Itis the first bank that I would personally recommend to friends and family. Reviewed on: 19th April 2025

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Easy to use and safe

Very easy to use and manage for short term investment Reviewed on: 19th April 2025

Very happy with app and savings account.

Very happy with app and savings account. Easy to navigate and returns are excellent. Well done to the team with regards to keeping clients updated with changes Reviewed on: 19th April 2025

Great interest rate and quick instant access to money.

Great interest rate and quick instant access to money. Reviewed on: 19th April 2025

Straightforward and easy to set up, good e mail comm...

Straightforward and easy to set up, good e mail communication Reviewed on: 19th April 2025

Brilliant products easy to manage

Brilliant products easy to manage Reviewed on: 19th April 2025

A Monument to good banking.

I've been delighted by the value and efficiency of Monument. The interest rates are good - they don't cut i variably reduce return rates quickly which is a big (one-time) surprise. I'd happily recommend it to others. Well I have, I do! Reviewed on: 19th April 2025

Great app, easy to set up and transfer

Great app, easy to set up and transfer Reviewed on: 19th April 2025

Excellent company,

Excellent company, app easy to use and customer service great. Reviewed on: 19th April 2025

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