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South Manchester Credit Union: Loans reviews

View other South Manchester Credit Union products
4.95
Based on 368 reviews, last reviewed 12th Oct 2025
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Been with the credit union nearly 20 years best for... Been with the credit union nearly 20 years best for saving money Reviewed on: 12th October 2025
Lisa g's avatar
Lisa g

Latest lowest rating:

2

I have had good and bad experiences over the years t... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the sta... Read more Reviewed on: 5th July 2025
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Cricket
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About this product

South Manchester Credit Union offer loans for new and existing members.

South Manchester Credit Union loan interest is charged on the reducing balance. New members can take their first loan of up to £1,000. Other loans are available for up to £15,000.

South Manchester Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used South Manchester Credit Union before, you can also leave a review and share your experience.

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South Manchester Credit Union Loans reviews (368)

Excellent

5
Always quick and efficient and always giving good advice and help you the best they can never had any issues Reviewed on: 22nd June 2025
Gemma f's avatar
Gemma f

I applied for a loan with a poor credit score due to...

5
I applied for a loan with a poor credit score due to some unfortunate circumstances and the team were nothing but supportive and helpful, great response time and I was approved for my loan! Super thankful to SMCU for helping me out of a tough spot, and I look forward to saving with them! Reviewed on: 20th June 2025
Sana D's avatar
Sana D

Excellent

5
The help I got was exceptional, Aimee was a pleasure and had lovely customer service skills Reviewed on: 20th June 2025
Wendy's avatar
Wendy

I have just been given a loan and everything I had s...

5
I have just been given a loan and everything I had spoken to anyone they were nothing bit helpful and it was a very smooth process Reviewed on: 20th June 2025
Natalie c's avatar
Natalie c

Excellent customer service Emily made it so easy and...

5
Excellent customer service Emily made it so easy and smooth to deal with the whole process Reviewed on: 20th June 2025
Jodie M's avatar
Jodie M

It was quick and easy and staff where polite

5
It was quick and easy and staff where polite Reviewed on: 19th June 2025
Christabel Kuimba's avatar
Christabel Kuimba

The team at South Manchester Credit Union are financ...

5
The team at South Manchester Credit Union are financial life savers! This team of caring, efficient human beings consider the whole person and their individual circumstances into consideration before making a decision, I was trapped in a cycle of high interest payments to various creditors. The Smart loan was the absolute right product for me! The team supported with all aspects of the application process and showed real humanity and care. Massive thank you from me Reviewed on: 18th June 2025
Marie 's avatar
Marie

Fantastic company excellent customer service

5
Fantastic company excellent customer service Reviewed on: 18th June 2025
Julie 's avatar
Julie

Good experience as always been a pleasure

5
Good experience as always been a pleasure Reviewed on: 17th June 2025
Angela C's avatar
Angela C

excellent service applying for loan and a...

5
Always get good service when applying for loan and always support members when needed. I will always stay with them. Reviewed on: 16th June 2025
May 's avatar
May

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