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South Manchester Credit Union: Loans reviews

4.95
Based on 286 reviews, last reviewed 5th Jul 2025
27600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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3%
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1 star
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Latest highest rating:

5

Excellent customer focussed service. Excellent customer focussed service. Very very reliable Reviewed on: 5th July 2025
Edmore 's avatar
Edmore

Latest lowest rating:

2

I have had good and bad experiences over the years t... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the sta... Read more Reviewed on: 5th July 2025
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Cricket

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South Manchester Credit Union Loans reviews (286)

Great and friendly staff quick response time

5
Great and friendly staff quick response time Reviewed on: 1st May 2025

Great service and always good customer service

5
Great service and always good customer service Reviewed on: 1st May 2025

Absolutely love this credit union the staff are alwa...

5
Absolutely love this credit union the staff are always polite never had a bad experience been with them for over a year now. Reviewed on: 1st May 2025

excellent the team are amazing 10/10

5
My experience with the credit was excellent the team is fantastic and couldn’t rate them more highly, Sheenagh and the team are always very knowledgeable and helpful with guiding you through the process step by step, friendly and professional at every point I couldn’t recommend them more highly! Reviewed on: 1st May 2025

I got my car loan

5
I got my car loan, I was helped through the process and found the staff extremely helpful and gave great advice Reviewed on: 30th April 2025

.south Manchester

5
Our south Manchester Credit Union is the best Reviewed on: 30th April 2025

Lifesavers

5
I have been with smcu for a number of years and seriously wouldn't be without them! Staff are So helpful and having that security that I can access cash when I need it is great. Reviewed on: 30th April 2025

always helpful great service , fast and friendly com...

5
always helpful great service , fast and friendly communication Reviewed on: 30th April 2025

If ever I need a loan they are always ready to help...

5
If ever I need a loan they are always ready to help quickly and efficiently and make me feel at ease Reviewed on: 29th April 2025

Supportive staff, people’s people and honesty

5
It’s honestly a long story but if I’m to say a summary, South Manchester Credit union provided me with a loan to settle my tuition at the time I lost hope. It made me feel supported and heard. To top it all, it came to me as a shock when I was told that I am saving alongside my loan repayments. Not to leave this great detail out of it, there staff was really supportive and used kind words. My advice is by honest and transparent about your situation, they are willing to help if you can meet the requirements. Reviewed on: 29th April 2025

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