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South Manchester Credit Union: Loans reviews

Name: Loans
Rating: 4.90 (447 reviews)

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4.90

Based on 447 reviews, last reviewed 30th Jun 2026

7400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

1 star

Latest highest rating:

5

Applied for a loan which was quick and easy. Applied for a loan which was quick and easy. Had to send a lot of information which is absolutely fine. Their customer service team are great and frie... Read more Reviewed on: 30th June 2026

Latest lowest rating:

2

Turned me down when i needed the loan most even afte... Turned me down when i needed the loan most even after doing checks and i provided evidence and all my documents i was still being asked to provide mor... Read more Reviewed on: 23rd June 2026

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About this product

South Manchester Credit Union offer loans for new and existing members.

South Manchester Credit Union loan interest is charged on the reducing balance. New members can take their first loan of up to £1,000. Other loans are available for up to £15,000.

South Manchester Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used South Manchester Credit Union before, you can also leave a review and share your experience.

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South Manchester Credit Union Loans reviews (447)

I have had a great experience with this company no h...

I have had a great experience with this company no hassle whatsoever and we're very helpful Reviewed on: 1st July 2025

It has always been a great experience with SMCU.

It has always been a great experience with SMCU. I have been with them for over 14 years, and the staff have always been very friendly, kind, and considerate. The service is amazing, and it's a pleasure being a member with them. Reviewed on: 29th June 2025

Helpful & Human

Every time I’ve spoken to an advisor, they could not of been more helpful, any problems are sorted out straight away, over the phone, there is no hanging around or waiting. Everyone is polite and they are human, they understand why we are in this position of taking a loan out. Really helped be over the years and I even have some savings . Thank you. Reviewed on: 28th June 2025

I found the service to be both professional and effi...

I found the service to be both professional and efficient Reviewed on: 27th June 2025

Great service and great way of saving

Great service and great way of saving Reviewed on: 26th June 2025

Alone for my car

I found myself in a bit of a pickle when my car broke and was irreparable, someone suggested South Manchester credit union to me, it was so quick and easy to do, the staff member that dealt with me over messages was lovely and very understanding of my situation, it was very quick and I had my loan approved and in my bank the same day, and now while I’m making my repayments, I will be saving money as well, which is always a good thing Reviewed on: 26th June 2025

Quick, easy and friendly service

Quick, easy and friendly service Reviewed on: 26th June 2025

helped me over the years to bridge my gaps.

helped me over the years to bridge my gaps. good to have a place that will speak to you as a person and base decisions on a wider view of the individual Reviewed on: 26th June 2025

Overall satisfied I am happy about it

Overall satisfied I am happy about it Reviewed on: 25th June 2025

Expressing gratitude.

I had gotten the news back in Africa that my mother was getting worse while in hospital and I needed to travel as a matter of urgency. I applied for a loan just to cover the ticket. Which I got promptly. However, while in the plane, my mum sadly passed away. I had to reapply for a bigger amount to give my mother a decent burial. Credit Union staff was exceptionally helpful and I was able to manage. A big massive gigantic thank you to South Manchester credit union and the entire team. Reviewed on: 25th June 2025

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