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AA: Breakdown cover reviews

View other AA products
2.25
Based on 215 reviews, last reviewed 10th Feb 2026
No new 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
14%
See only 3 star reviews
3%
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1%
See only 1 star reviews
49%

Latest highest rating:

5

I have not had one problem with the AA. I have not had one problem with the AA. They are fast and reliable. Staff are friendly and informative Reviewed on: 12th June 2025
Sian C's avatar
Sian C

Latest lowest rating:

1

I'm still fuming about my experience with AA Recovery. I'm still fuming about my experience with AA Recovery. To recap, I was stranded at a service station all night and repeatedly lied to by supposed reco... Read more Reviewed on: 10th February 2026
brian munaz's avatar
brian munaz
Read all reviews See your review

About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

AA Breakdown cover reviews (215)

Review of the AA, Breakdown cover:

No help at all

1
Disgusting experience l, called when car lost all power leaving me and my daughter locked outside of it, no way to get into vehicle. On an unlit carpark in an hnsafe area freezing and pouring down with rain. Told was a priority booking but kept getting pushed back jn the queue till almost 4 hours later was told could be another 4 hours and we weren't priority but they could book a taxi home for us. As soon as reminded money was locked in the car they said oh sorry no can't do that then but they could cancel my job because no way would they be there. If I hadn't have called could have been left over night outside. Ended up having to walk almost 5miles along an unlit main road with no footpath Reviewed on: 23rd August 2024
Hvr's avatar
Hvr

Always helpful

5
Very quick to respond and have always been extremely helpful. Quite cheap compared to other insurance companies Reviewed on: 26th March 2015
Malta231's avatar
Malta231

Always a great service

5
They have always been extremely helpful and also have very competitive prices. I never had to wait long when I had any trouble with my car Reviewed on: 26th March 2015
J1897's avatar
J1897

Great competitive price came out in quick time

4
Great competitive price. And broke down the once wasn't left stranded for ages as they turned up rather quickly and sorted the problem Reviewed on: 24th March 2015
Anonymous's avatar
Anonymous

A good service with good customer service

4
The AA offers a good service when it comes to buying breakdown cover. They are quick to provide improved quotes to match any other offers which you may have received from competitors. The AA are good at completing your purchase effectively as possible. Reviewed on: 24th March 2015
scotia83's avatar
scotia83

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