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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (909 reviews)

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4.95

Based on 909 reviews, last reviewed 28th Jan 2026

26% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

4

I have used Acorn for years. I have used Acorn for years. Have always been declined for a "proper loan" due to bad credit history despite now owning a house outright and working f... Read more Reviewed on: 28th January 2026

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (909)

Review of the Acorn Community Bank, Loans:

A trustworthy and responsible bank

Acorn Bank supported me as a new mum and now as a more mature mum. Payments are quick, the staff are polite, professional and knowledgeable Reviewed on: 19th May 2025

I have used Acorn for years.

I have used Acorn for years. Have always been declined for a "proper loan" due to bad credit history despite now owning a house outright and working fulltine which is frustrating. However, I am able to get a loan using child benefit. I wish they'd take into account other factors when making decisions. Reviewed on: 28th January 2026

Acorn gives you possibility when it seems like there...

Acorn gives you possibility when it seems like there is no way! Reviewed on: 18th January 2026

Great Experience Always

It's been a great experience always. Reviewed on: 11th January 2026

Quick hassle free exchange, great customer service a...

Quick hassle free exchange, great customer service and attention to detail whilst setting up accounts and loan Reviewed on: 8th January 2026

Very helpful and made it easy lovely staff and good...

Very helpful and made it easy lovely staff and good at explaining things Reviewed on: 26th December 2025

Customer service

Prompt customer service. Members of staff are nice. Reviewed on: 17th December 2025

I applied for a loan before Christmas and I’m happy...

I applied for a loan before Christmas and I’m happy with the outcome and the customer service I received and I’m now able to give my kids the Christmas they deserve Reviewed on: 14th December 2025

Acorn is a life line for me and my family!

Acorn is a life line for me and my family! Had a loan and savings and both are easy to access on the new app. Reviewed on: 13th December 2025

Fantastic!!

They are always quick applying the loan to your account. Easy paying through my child benefit which goes to their account. Never have to worry about missed payment, rest of the money always transfered back by the afternoon. Loved the fact I was able to top up loan a little earlier in time for Christmas. So glad I found them, they have been a life savers when it comes to summer holidays, birthdays and Christmas. Thank you all. Reviewed on: 12th December 2025

Wonderful community bank

Used Acorn for years . Absolutely wonderful community bank . Always willing to help . Reviewed on: 12th December 2025

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