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Acorn Community Bank: Loans reviews

4.94
Based on 918 reviews, last reviewed 9th Mar 2026
36% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

This is my 1st time ever getting a loan, passed my d... This is my 1st time ever getting a loan, passed my driving test & needed to buy my 1st car! So I applied & instantly got a response, the whole process... Read more Reviewed on: 7th March 2026
Sophie b's avatar
Sophie b

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026
Magda M's avatar
Magda M

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (918)

Review of the Acorn Community Bank, Loans:

Great loan provider

5
I was given a loan even though I’ve got a not so good credit score I repay my loan weekly from my child benefit and can to up half way through the year,I find it really helps towards a summer holiday and Christmas,I highly recommend this company Reviewed on: 19th May 2025

Effective and Helpful Community Bank

5
Helpful members of staff who are ready to listen and assist, also the response is usually quick and efficient. Reviewed on: 22nd March 2024

Helped me get through tough times

5
Helped me get through tough times Reviewed on: 22nd March 2024

Great customer service.

5
Great customer services in terms of having someone to speak to at the other end of the phone, rather than speaking to a machine. This makes it easier in that when I ring the service, I can the right help when I need it, just by a phone call. This is great because time is saved compared to other services where one spends hours speaking to a machine while seeking help, inflating phone bill and in the end one gets disconnected. This can take days to get help and frustrates people seeking help. Reviewed on: 21st March 2024

Not very happ customer

3
I was not happy when they stop being at the library every Saturday. Now I have to ask my daughter for help just so I can take money out Reviewed on: 21st March 2024

Acorn community bank provides excellent cuatomer car...

5
Acorn community bank provides excellent cuatomer care, very approachable ..Banking with ACB is easy and trustable Reviewed on: 21st March 2024

Flexible with payment plans.

5
Flexible with payment plans. Excellent communication and customer service. Descent interest rate Reviewed on: 20th March 2024

Always very helpful & friendly & giving the best ad...

5
Always very helpful & friendly & giving the best advice Reviewed on: 20th March 2024

I have recommended it to my friends and family

5
I borrowed from them when I really need help paying off my bills. Reviewed on: 19th March 2024

Highly recommended

5
Friendly staff, good loan products and savings accounts. Highly recommended Reviewed on: 19th March 2024

Accorn community

5
Iv never had any problems banking with accorn community bank.They are very polite on the phone and always helpful.x Reviewed on: 19th March 2024

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