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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (915 reviews)

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4.95

Based on 915 reviews, last reviewed 5th Mar 2026

13% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

They are brilliant. They are brilliant. Really efficient. Reviewed on: 5th March 2026

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (915)

Review of the Acorn Community Bank, Loans:

I have been with Acorn for a while and my experience...

I have been with Acorn for a while and my experience has been very good. It helps in time of crisis. Reviewed on: 17th April 2025

I was nervous when joining a community bank as I’d n...

I was nervous when joining a community bank as I’d never used anything like it. I needn’t have been. I love the fact I can squirrel a little money away when I can afford to, and not access it instantly, so there’s no temptation to ‘borrow’ it. I’ve since opened a Christmas saver and a uniform saver too. My experience when using customer service recently was absolutely brilliant, they sorted my problem out very quickly and got my access to my account restored so I could carry on saving. I’d recommend them to anyone. Reviewed on: 18th March 2024

I was able to access my account with no fuss and whe...

I was able to access my account with no fuss and when I requested assistance, the response was promptly Reviewed on: 18th March 2024

Acorn Community Bank have been very helpful for my n...

Acorn Community Bank have been very helpful for my needs of a loan at a good rate of interest & affordable to pay back. From filling out the form to money being put into account is done in quick time. Reviewed on: 18th March 2024

Outstanding client support.

Good day to all. I always get very good support when calling an Acorn team member. It is good to know that despite all the technological improvements, we can find warm and human support over the phone instead of impersonal answering machines. Congratulations once more, and please keep your high customer assistance standards. With regards, Roberto Pereira 075848 95940 Reviewed on: 18th March 2024

Staff are very friendly, helpful and knowledgeable

Staff are very friendly, helpful and knowledgeable Reviewed on: 18th March 2024

I was completely impressed with their professionalis...

I was completely impressed with their professionalism and customer service each time l had an enquiry. Their customer service is second to none and l highly recommend Acorn. Reviewed on: 18th March 2024

No loan sharks or big bonuses for bosses

My main reason for saving with the credit union to provide funds for people who might otherwise go to loan sharks. I like the idea of a non-profit banking organisation which doesn't give massive bonuses to the people who run it. Reviewed on: 18th March 2024

Very great service, 100% recommended.

Very great service, recommended. Reviewed on: 18th March 2024

Fantastic service and excellent customer support ser...

Fantastic service and excellent customer support service Reviewed on: 18th March 2024

money maker

have been very helpful, started of with a small loan. Cleared the payment and carried saving money from my wage, very easy to withdraw my savings when needed Reviewed on: 18th March 2024

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