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Acorn Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.35 (155 reviews)

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3.85

Based on 155 reviews, last reviewed 17th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

53%

37%

Latest highest rating:

5

Reflection The adviser was very good and polite , excellent customer service overall Reviewed on: 17th September 2025

Latest lowest rating:

1

Quick to take money but won't give back I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all fairness ... Read more Reviewed on: 5th September 2025

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About this product

You can apply for Acorn car insurance online via the website or over the phone.

Acorn offer specialist car insurance, considering cover for those who have driving convictions, as well as drivers who may find it difficult to find private car cover. If you want to make changes to your policy, you can do this over the phone or online.

Acorn car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn before, you can also leave a review and share your experience.

Acorn Insurance Car insurance reviews (155)

Review of the Acorn Insurance, Car insurance:

Worst place ever!!!

This is the worst place I have ever known!!! We had an accident that wasn't our fault and have had to deal with it ourselfs even no we pay £190 a month my car was rote off acorn would only give me a car for 7 days I also had to arrange this as they where incomptant to do there self's after the seven days we where left without a car for 4 weeks leaving my partner to walk the kids on a 30 minute walk to and back from school bearing in mind she was 8 months pregnant! Anyway they finally paid out for my car that was written off. I then paid for another car phoned acorn that told me I had to go to one of there other places called motorcade so I did then they told me they haven't got my details and told me to go back to acorn so I did so acorn told me yet again to go to motorcade again lol 3 days this took me oh the day I finaly sorted this my partner gave birth to our baby 2 and a half weeks early due to the walking,,,, anyone thinking of going with acorn/haven I beg you to think twise just think of the long run if anything happens oh by the way if acorn want to no who wrote this hears my policy number HAVPCM3OOO3894 and phone number is 07501796259 THAT'S IF YOU CAN FIND ME LOL Reviewed on: 23rd May 2023

Reflection

The adviser was very good and polite , excellent customer service overall Reviewed on: 17th September 2025

This is my second time with them and I believe they...

This is my second time with them and I believe they are one of the best high and ward insurance at the moment and they will also help you if needed at any place within the policy much recommended specially the guy named Kieran. I don’t know maybe I’m spelling it right or wrong, but he was good. Reviewed on: 12th September 2025

the experience was excellent, what more

the experience was excellent, what more Reviewed on: 12th September 2025

Very helpful with clients

Very helpful when dealing with clients Reviewed on: 12th September 2025

great service great company would recommend

great service great company would recommend Reviewed on: 12th September 2025

Customer Service that Cares

Acorn Insurance Customer Service is about first and foremost being attentive to a customers needs and making a difficult life decision that much easier and stress free this was achieved and much more. Reviewed on: 12th September 2025

By far the most superior insurance provider.

By far the most superior insurance provider. One that is certainly customer focused above all else. Highly competitive pricing. Reviewed on: 12th September 2025

Team spirt

In my team there is a good sense of helping one another, and we have a good team spirt. Also the benefits available to us are very good and easy to access, the only downside for me is the sick pay starting after 3 days as I'm unable to do this due to financial commitments. Reviewed on: 12th September 2025

Customer service is great and the product was explai...

Customer service is great and the product was explained clearly - young driver insurance Reviewed on: 12th September 2025

Great all round

Great experience, fair prices and the staff are super friendly and knowledgeable. especially that Josh S bloke, he really knows his stuff. Top boy! Reviewed on: 12th September 2025

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