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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.59 (22448 reviews)

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4.59

Based on 22,448 reviews, last reviewed 14th Aug 2026

29% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

4

It was car insurance, I (thankfully) haven't needed... It was car insurance, I (thankfully) haven't needed to claim. The price was good, but insurance is only really tested if you need it to come through! Reviewed on: 14th August 2026

Latest lowest rating:

1

LittleBox score of 20/100, but Admiral could not exp... LittleBox score of 20/100, but Admiral could not explain or verify the data I purchased an Admiral LittleBox policy for my new Tesla Model Y. After o... Read more Reviewed on: 5th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22448)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Highly recommend!

Staff is always helpful and prices are negotiable too! Highly recommend to anyone. Reviewed on: 2nd August 2020

Customer service

The reason I go back is their Uk based customer service Reviewed on: 2nd August 2020

Great service!

Admiral has very helpful staff. They are considerate and will try and make your payments as easy to make as possible. Thanks admiral. Reviewed on: 2nd August 2020

Loyal customer of 6 years

I have been a loyal admiral customer of over 6 years. I have always had great customer service whenever I have had any issues. If I have been unable to reach the customer service team, they have always returned my call. For example during the pandemic the waiting times on the phone were incredibly long, but I would always receive a call back at another time. I have had to change my policy a few times over the years and admiral have always been of great assistance in these processes. Whenever I have made phone calls the customer service team have given me polite and courteous service and resolved my issues promptly. I would recommend admiral to anyone for car or travel insurance, my family benefitted greatly when I suggested using the multi car insurance. Reviewed on: 2nd August 2020

I am happy with the service I get.

I have had a good service with Admiral and will continue to do so. Reviewed on: 2nd August 2020

Easy website

I haven’t had to contact admiral directly yet however as a new customer I found their website easy to use, good communication via email with any changes I needed to make and so far, all good. Reviewed on: 2nd August 2020

Easiest company to deal with

Third year running! My policy never goes up each year unlike many other companies Reviewed on: 2nd August 2020

Very competitive pricing and support during coronavirus!

I was extremely impressed when we received a payment during coronavirus. Admiral have been very proactive and offer great insurance prices. Reviewed on: 2nd August 2020

Brilliant company

Brilliant service on every dealing with them. Highly recommend. Reviewed on: 2nd August 2020

No hassle insurance.

Great to work with. Great service. Reviewed on: 2nd August 2020

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