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Admiral: Car insurance reviews

4.74
Based on 22,420 reviews, last reviewed 9th Feb 2026
97% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service competitive pricing Excellent service competitive pricing Reviewed on: 23rd January 2026
Mohammed yamin's avatar
Mohammed yamin

Latest lowest rating:

1

Awful terrible need diazepam for this lot No courtesy car no offer of payment no call backs won’t answer calls and when they do it’s f robots virtual assistance and clowns months in getting n... Read more Reviewed on: 9th February 2026
Bridget G's avatar
Bridget G

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22420)

Review of the Admiral, Car insurance:

Customer service

5
Absolutely amazing and the best company for all kinds of insurance definitely Reviewed on: 3rd August 2020

Good customer service & works hard to match quotes &...

4
Good customer service & works hard to match quotes & bring down their quote. Good advice & competitive with multi-policy with home & car. Pleasant staff and very helpful. Reviewed on: 24th August 2024

Easy to contact and sort issues quickly

5
Easy to contact and sort issues quickly Reviewed on: 24th August 2024

Excellent customer service

5
Excellent customer service when I rang them to talk about my renewal offer. They were able to quickly apply all discounts which resulted in lower premium. Although I do believe all discounts should have been applied without me ringing them in the first place. The service agent was also clearly uk based which made it easy to understand. Reviewed on: 24th August 2024

Competitive pricing, scores well on comparison sites

5
Competitive pricing, scores well on comparison sites Reviewed on: 24th August 2024

Easy to speak to a real person

5
For a first time driver they didn’t over charge, easy to use app and easy to actually speak to someone when advice/help is required. Reviewed on: 24th August 2024

Great customer service

5
Always easy to contact, queries and questions are answered clearly and promptly, staff are friendly and happy to help. Reviewed on: 23rd August 2024

I had to make a claim and everything went worry free.

5
I had to make a claim and everything went worry free. All good with no issues Reviewed on: 23rd August 2024

Been with Admiral a number of years

5
Been with Admiral for a number of years, always received great customer service and not huge waits on their phone lines. The big annoyance is their pricing, huge rises on renewal letters, yet contact them and they reduce it or match a competitor no problem. Just give me the cheaper price in the first place! Reviewed on: 23rd August 2024

Excellent customer service

5
Always had excellent communication with their customer service. They always try to lower mu price. Reviewed on: 23rd August 2024

I renewed my car insurance with Admiral Gold.

5
I renewed my car insurance with Admiral Gold - still the cheapest quote for a good package! I haven't had to claim, but I'm happy with the cover and extras in my policy, just in case I ever have to claim. Reviewed on: 23rd August 2024

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