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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Keep coming back to them

Overall Admiral keep offering the best price on the market, good product with a good level of cover. On the occasion you claim they are quick and efficient to handle your claim. The one fly in the ointment is the online/app servicing of your account is poor with continued issues and problems. But overall good product and service. Reviewed on: 24th August 2023

Brilliant

My son and I have multi car insurance and we are both very pleased with the benefits of having this policy. We also have home / contents insurance too. Reviewed on: 17th August 2023

Great service

Easy to use with everything online. Love the monthly newsletters Reviewed on: 17th August 2023

believe me they are sacmmer

They removed my car from the policy despite paying to them And for adding a new car they had double the insurance from the car Reviewed on: 14th August 2023

CANT SPEAK TO ANYONE! They hang up!!!

I want to speak to someone regarding my car insurance!!! I’ve tried for 4 days now!!! And can’t get through! And when someone picks up they hang up straight away!!!! Reviewed on: 14th August 2023

No complaints

Great customer service, easy to get hold of a real person to talk to on the phone. Easy renewal process Reviewed on: 11th August 2023

Easy process

Good customer service and easy process Reviewed on: 9th August 2023

Affordable insurance with great benefits!

I’ve been with admiral for a year with their platinum package and they have been very affordable and also had a lot of benefits such as motor legal protection, and also windscreen cover which I used. But, for a lot cheaper than any other company that I could find. Just started my second year and is very affordable for me as I am a young driver. Reviewed on: 9th August 2023

Excellent Service

Admiral, my insurance company, proved invaluable during my recent car crash ordeal. They provided crucial guidance, ensuring I was well-informed and consistently updated. Their tenacity in dealing with a problematic third-party insurance was impressive and relieved me of stress. Upon policy renewal, Admiral's over-the-phone assistance was top-notch. Patiently addressing my questions, they made the process seamless. Admiral's exceptional service, proactive approach, and customer-centricity set a remarkable standard in the industry. Reviewed on: 9th August 2023

excellent discounts

happy with multi car policy and service in general. occasionally difficult communication as out sourced from UK Reviewed on: 9th August 2023

Easy to deal with and friendly

Very good customer service and app use, with flexible cover options and easy to navigate app. Competitive prices Reviewed on: 9th August 2023

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