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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Extending policy

Joint family policy - made very easy a saved 300 Reviewed on: 28th July 2023

ok

they cover a variety of possibilities but all for an added price. Reviewed on: 28th July 2023

Hassle free insurance

Admiral have consistently been cheaper than using price comparison websites and have provided hassle free cover. Minor changes to your policy (e.g. change of address) are easy to complete within the app but the phone line has never let me down when I've needed to speak to a human. Reviewed on: 27th July 2023

Great Efficient Service

After having a No Fault Accident (I was hit by another car) Admiral did everything from doing the paperwork to arranging an appointment to seek medical compensation. Very impressed with the way they handled the claim quickly and efficiently. Would definitely recommend to friends and family. Reviewed on: 27th July 2023

Poor contact

I have been with Admiral for a number of years. They have steadily increased the premium at a higher rate than others as all insurance companies do to loyal customers. They have then decided not to renew my policy this time - no explanation of any sort. I have then tried to contact them and there isn't an email I can contact on, their chat system doesn't work. Useless! Very disappointing, I thought they were better than this! Reviewed on: 18th July 2023

Admiring Admiral's competitive renewal quote

This is the first time that I could not find a quote better than my renewal quote from Admiral. Long may this continue. Reviewed on: 18th July 2023

A good car insurance company

A reliable company even though it has been on the more expensive side. Good cover for broken windows which I had to rely upon. Reviewed on: 17th July 2023

Great insurance

Sometimes difficult to get in contact with customer services but generally great! Reviewed on: 17th July 2023

If you change a car, they won't refund the right amount for your previous car insurance

Hi, I have been a client for 2 years. I changed car and I had 2 car with them for 2 weeks. They don't want to send me details of the refund as their calculation is inaccurate. Reviewed on: 17th July 2023

Worst Insurance company.

Recently I renewed my insurance with admiral. 3 times they messed up my payments and took out the annual fee rather than monthly fee. Each time I phoned to complain and get my money back I was met with resistance until finally a manager sorted it and apologised. The third time this happened they cancelled my insurance without my knowledge. Eventually I did have a very helpful employee who got me a new policy and sorted it all out but it’s been 3 months of faff Reviewed on: 14th July 2023

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