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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Good value for money!

Excellent price - cheaper than competitors! Reviewed on: 29th August 2023

Worst insurance provider around!!

@AdmiralUK been waiting since 12th July for resolution to my claim, worst customer service I have encountered. Please avoid admiral!!! Reviewed on: 11th October 2022

Easy and reliable

Have used admiral for a few years, on the whole seem to give me the cheeper quite. Relatively easy to use, easy to make changes to policy on line, and feels trustworthy and reliable. Would recommend. Reviewed on: 11th October 2022

Rob cumdog

Admiral are the worst car insurance company I have ever had in over. 30 years of driving. Drunk driver hit my car on the 1st of October it’s now the 10th of October and no courtesy car they said there’s a shortage and guy on phone only wanted to know about me paying the excess and I wasn’t even in the car at the time of accident they just add to the stress. Only interested in taking your money. And not helping at all. Reviewed on: 10th October 2022

Amazing

They were easy to use and had lovely customer service. Reviewed on: 10th October 2022

Efficient and good value

Would recommend. I use for car and home insurance. Competitive rates and easy to renew Reviewed on: 8th October 2022

Professional.

Easy to renew on line every year. Reviewed on: 7th October 2022

Very reasonably priced, the app and website are easy to navigate and all the information you need is accessable

In my experience I have never had any issues when speaking to anyone who works for admiral nor have I had issues with not getting answers to questions quickly and easily even when a Google search couldn't give me the answers I needed Reviewed on: 5th October 2022

Terrible service

Got a small crack in my windscreen, called for it to be sorted and i paid the excess and autoglass came out. Autoglass came and took the seal off my car and completely smashed my screen so its undriveable, then said they can not do it as the panel the windscreen sits on was split. So now i can't drive the car and have to pay to get that fixed for all i know autoglass split it while they were taking it off and admiral say there is NOTHING they can do really disappointing Reviewed on: 5th October 2022

Value for money, great service

Admiral is by far the best 'bang for your buck' insurer - great deals, not just if you combine policies and the customer service online and over the phone is very attentive. Reviewed on: 3rd October 2022

Quick service with decent prices

Quick service with decent prices Reviewed on: 3rd October 2022

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