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Admiral: Car insurance reviews

4.60
Based on 22,437 reviews, last reviewed 29th Jun 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026
Tiffany's avatar
Tiffany

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026
Jagp's avatar
Jagp

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

no issues

4
Hven't had any issues. However, I didn't like my insurance quote renewal automatically going up. I rang and they then reduced it by over £400. It makes me wonder what happens to more vulnerable customers who do not realise they can contest their renewal quote Reviewed on: 11th August 2018

Absolutely shocking

1
Admiral claims department are very incompetent, and fail to follow basic procedures (e.g. contact witnesses efficiently, or keep you updated) let alone treat cases fairly. As a young female driver who was involved in an accident, I have had a terrible experience with Admiral, after making 3 formal complaints and calling up multiple times. My accident was 8 months ago, and I am still in dispute about this case, and still making no progress as nobody takes any action. The case was originally put to be my fault, despite the damage on my car, my statement, and witnesses suggesting otherwise. They still refuse to provide anymore information or support, and are treating this case totally unprofessionally because I believe they are covering something up. Do not rely on Admiral for any help. Reviewed on: 9th August 2018

Cheap and does the job.

4
The price was competitive, service good and making a claim was relatively straightforward. I'd use again. Reviewed on: 9th August 2018

Average

4
Do what you want, nothing more, nothing less Reviewed on: 8th August 2018

Very Good Customer Service

5
When I was hit by an uninsured driver the customer service was excellent, and I have renewed with them ever since. Reviewed on: 7th August 2018

Great value

5
As a new driver, they offer great value car insurance Reviewed on: 3rd August 2018

good

5
excellent help dealing with an accident, a relief to have legal expenses covered. Reviewed on: 3rd August 2018

Multi car saves a lot of money

5
Very helpful staff, getting both cars onto one policy did require a bit of juggling, because of the start dates being different. I had several queries on the cover, which ended up cheaper and better than before. Reviewed on: 2nd August 2018

Overpriced and awful customer service

1
I had to complain multiple times as they decided to charge me an extra £400 in the middle of my policy as they decided they thought I would go over my mileage. This never happened and I am still 3000 miles below my allowance and my policy runs out in 5 days! It was a nightmare trying to fight to get my money back and I had to jump through hoops. Reviewed on: 29th July 2018

Great insurers!

5
Consistently good customer service and very competitive quotes! Reviewed on: 29th July 2018

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