Write a review

Go to business site

Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

View other Admiral products

4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

50% increase in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

Visit provider site Read all reviews Write a review

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Review Admiral: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Admiral Car insurance reviews (22423)

Ok

They were ok but not outstanding Reviewed on: 17th July 2018

Poor customer service

Rude on the phones when asked about poor renewal price, went with cheaper company in the end Reviewed on: 17th July 2018

Excellent value multi-car policy

An excellent company to deal with! Generally no hidden surprises when our renewal comes through and they are always happy to discuss our renewal with us and even find us a few pounds off! Reviewed on: 17th July 2018

Nice company

Always helped me whenever I called them and they good team in their customer support Reviewed on: 2nd July 2018

Terrible experience

Poor customer service and I was charged a £30 admin fee for nothing. When I emailed for information I received a blank response. Don't choose Admiral, they are very unprofessional timewasters. Reviewed on: 12th June 2018

YOU NEVER RECEIVE A CLAIM.....AVOID ADMIRAL

AVOID ADMIRAL... AVOID ADMIRAL...EVEN WITH FULLY COMP IN ACCIDENT PROVEN WITH DASHCAM BEING FAULT OF OTHER DRIVER THEY MAKE YOUR LIFE MISERABLE, WISH I PAID MORE FOR A PROPER INSURANCE COMPANY. I insured my car with admiral for 2 years, every time fully comp paid in one amount. Last week I had for my first time an accident that wasn't my fault, recorded with a RAC dash cam. Because the other driver didn't admit liability I chose to rely on Admiral and than they to recover the amount from other driver. For a couple of days they said that my car cannot be fixed and they need to evaluate my car, which I agree to. I told them that I am going in holiday this week and they assured me that we will finish all the process until I will go in holiday. After I rejected their first offer to buy the car from me, they agree to pay me less and to keep the car. Today, just on the last moment to go in holiday they changed their mind completely, after whole week told me my car is total loss. They say they cannot give any compensation, that my car is a EASY FIX only in their garage if I want a courtesy car, because their ENGINEER decided so. HOW IS POSSIBLE TO TELL ME THE ALL WEEK THAT MY CAR CANNOT BE FIXED AND TO GIVE IT TO THEM FOR A SMALL AMOUNT OF MONEY, AND after I said NO....is a EASY FIX...ADMIRAL WE, YOUR CUSTOMERS, WE ARE NOT IDIOTS....YOU TRY TO SCAM ME...and also thanks for ruining my holiday, by giving my false hope of easy resolve of the case...this with only 1 day before my holiday....AVOID ADMIRAL!!!!! Reviewed on: 25th May 2018

WILL NEVER USE THEM AGAIN!!!!

WILL NEVER USE THEM AGAIN!!!! So I took out a policy that matched the milage of my lease for my car. Admiral sent me an email stating thta they'll increase my mileage because they predict I will go over my milage (Note: I haven't even reached half my mileage and I have 6 months left). I sent an email telling them I would not like to increase my mileage. They ignored my email and took funds from my account. I'm highly disapointed and I am told I will get my money at the end of the contract should I stay within my mileage. I believe this is so unprofessional and I will never use their services again Reviewed on: 15th May 2018

Thieves.

I notified them of an incident. I never made a claim. My insurance rose by £200. Taking them to the Ombudsman Reviewed on: 10th April 2018

Admiral

Got the best deal on multi car insurance. Have used them several times in the past and always had good competitive prices. Reviewed on: 4th April 2018

Reliable and good price

Gave me a great renewal price and are always very helpful on the phone Reviewed on: 4th April 2018

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews
Motorhome insurance
from Caravan and Motorhome Club 4.85 from 3729 reviews
Car Insurance
from NatWest 4.00 from 5 reviews

Want to see more from Admiral?

Home insurance
from Admiral 4.80 from 11770 reviews
Personal Loan
from Admiral 4.77 from 1396 reviews
Car Finance
from Admiral 4.69 from 136 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub