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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

GReat service

Been with admiral for nearly a year now, no problems and easy to use Reviewed on: 17th July 2018

Affordable, Straight forward car insurance

I’m happy with the service, cost and cover of my Admiral Car Insurance. Reviewed on: 17th July 2018

Always happy to help

Excellent service year after year and Admiral are always happy to help whenever I want to make any changes to my policy. Their renewal prices always beat other companies when I have looked around in the past. Reviewed on: 17th July 2018

High Renewal Quote

The price to renew is always higher than the price for new business Reviewed on: 17th July 2018

Ok

They were ok but not outstanding Reviewed on: 17th July 2018

Poor customer service

Rude on the phones when asked about poor renewal price, went with cheaper company in the end Reviewed on: 17th July 2018

Excellent value multi-car policy

An excellent company to deal with! Generally no hidden surprises when our renewal comes through and they are always happy to discuss our renewal with us and even find us a few pounds off! Reviewed on: 17th July 2018

Nice company

Always helped me whenever I called them and they good team in their customer support Reviewed on: 2nd July 2018

Terrible experience

Poor customer service and I was charged a £30 admin fee for nothing. When I emailed for information I received a blank response. Don't choose Admiral, they are very unprofessional timewasters. Reviewed on: 12th June 2018

YOU NEVER RECEIVE A CLAIM.....AVOID ADMIRAL

AVOID ADMIRAL... AVOID ADMIRAL...EVEN WITH FULLY COMP IN ACCIDENT PROVEN WITH DASHCAM BEING FAULT OF OTHER DRIVER THEY MAKE YOUR LIFE MISERABLE, WISH I PAID MORE FOR A PROPER INSURANCE COMPANY. I insured my car with admiral for 2 years, every time fully comp paid in one amount. Last week I had for my first time an accident that wasn't my fault, recorded with a RAC dash cam. Because the other driver didn't admit liability I chose to rely on Admiral and than they to recover the amount from other driver. For a couple of days they said that my car cannot be fixed and they need to evaluate my car, which I agree to. I told them that I am going in holiday this week and they assured me that we will finish all the process until I will go in holiday. After I rejected their first offer to buy the car from me, they agree to pay me less and to keep the car. Today, just on the last moment to go in holiday they changed their mind completely, after whole week told me my car is total loss. They say they cannot give any compensation, that my car is a EASY FIX only in their garage if I want a courtesy car, because their ENGINEER decided so. HOW IS POSSIBLE TO TELL ME THE ALL WEEK THAT MY CAR CANNOT BE FIXED AND TO GIVE IT TO THEM FOR A SMALL AMOUNT OF MONEY, AND after I said NO....is a EASY FIX...ADMIRAL WE, YOUR CUSTOMERS, WE ARE NOT IDIOTS....YOU TRY TO SCAM ME...and also thanks for ruining my holiday, by giving my false hope of easy resolve of the case...this with only 1 day before my holiday....AVOID ADMIRAL!!!!! Reviewed on: 25th May 2018

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