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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

WILL NEVER USE THEM AGAIN!!!!

WILL NEVER USE THEM AGAIN!!!! So I took out a policy that matched the milage of my lease for my car. Admiral sent me an email stating thta they'll increase my mileage because they predict I will go over my milage (Note: I haven't even reached half my mileage and I have 6 months left). I sent an email telling them I would not like to increase my mileage. They ignored my email and took funds from my account. I'm highly disapointed and I am told I will get my money at the end of the contract should I stay within my mileage. I believe this is so unprofessional and I will never use their services again Reviewed on: 15th May 2018

Thieves.

I notified them of an incident. I never made a claim. My insurance rose by £200. Taking them to the Ombudsman Reviewed on: 10th April 2018

Admiral

Got the best deal on multi car insurance. Have used them several times in the past and always had good competitive prices. Reviewed on: 4th April 2018

Reliable and good price

Gave me a great renewal price and are always very helpful on the phone Reviewed on: 4th April 2018

Excellent customer service

I wouldn't buy car insurance from anyone else as their customer service team is excellent. Well informed, patient, helpful and professional. Reviewed on: 9th February 2018

Customer Service

I have had a lot of problems with my car insurance due to changing cars/putting named drivers on/taking them off - overall i have had a very positive experience of Admiral, my problems are sorted with a phone call. Only down fall is the wait to speak to somebody- can't be helped!! :) Reviewed on: 6th February 2018

1st year insurance!

Easy to set up and cheaper than most other providers without a black box! Could drop the 19 quid charge for updating your policy when you actually pass your test- bit of a kick in the teeth at a time of celebration Reviewed on: 20th January 2018

Really helpful

I've been with admiral car insurance for a few years. I've found them to be very helpful, anytime I've had a query or wanted to change my payment details, they are fast and efficient. Really good coverage and at competitive prices. Very happy customer! Reviewed on: 4th January 2018

over a week for courtesy car, don't bother calling, its helpless..

Just another insurance company that does everything to get theyre money and cant get anything resolved.... regretting the moment I signed with them for my car insurance.. almost a week after the accident and my car hasn't even reached THEYRE chosen garage, which means it will be over a week at least to get the courtesy car.. RIDICULOUS!! Reviewed on: 3rd January 2018

Worst car insurance company, that lies and steals

Admiral insurance gained access to my bank account illegally and took a lot of money off! I have no idea how and why they managed to do this, but I am changing both the bank (Barclays) and car insurer. We did not even have valid contract and all my previous bills have been paid in time and in full. But they still took my money and disturbing part is that they had somehow gained access to my bank account! Took a lot of phone calls, emails, arguments and threats to get my money back. I am exhausted. Reviewed on: 9th December 2017

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