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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22423)

little box

Admiral Littlebox was the cheapest car insurance I found via a compare website. The box is collecting info on your driving style. Would make more sense if there would be a relation between your rating and cost, but apparently it does not really matter. You can have bronze or gold what matters for your new fee is only the no claim bonus. Apart from that quite pleased with the insurance and company. Reviewed on: 30th June 2017

Delighted customer

I thought I was getting a good deal on a claim, then they phoned me to offer me more....... Reviewed on: 29th June 2017

Great customer service, website / personal portal not the easiest

To be fair ,I feel a little harsh rating them 4/5 but they have offered a fair price for my insurance for every year I've been with them since passing my test without hiking it up unfairly and recently actually brought it down a touch despite having to attend a speed awareness course. The one thing that holds me back from giving them 5/5 is that I found updating details on their website less easy than it might be and the whole process of navigating through documents stored on there a little inefficient. No complaints other than that and would definitely recommend them! Reviewed on: 22nd June 2017

Cheap and nice

They had £50 cheaper car insurance for me than any other company! Customer service nice, thanks! Reviewed on: 22nd June 2017

Fantastic customer service

I needed to change my insurance to a different car and the lady I had called Lyndsey (who I think was training) was so helpful and very friendly. Very happy after great customer service! Reviewed on: 4th June 2017

great customer service

Admiral customer service have been very helful on the numerous times ive contacted them Reviewed on: 1st June 2017

Cheapest I could get, according to the comparison sites

The application process is easy, and clear. When I needed to make changes to my policy, they were quick to respond and changes were applied on the date I asked for. Reviewed on: 30th May 2017

Fabulous, would recommend

Very competitive prices, great when dealing with a claim Reviewed on: 30th May 2017

No Hassel

It was delt with very quick the staff were lovely and very very helpful they even wavered my excess because I was under insured Reviewed on: 24th May 2017

Generally good service

Very easy to deal with and don't over charge me for renewing Reviewed on: 16th May 2017

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